Data Analyst- Collections

Role Overview: As a Collection Expert, your main responsibility is to develop and implement effective credit card collection strategies based on deep data insights and business objectives. You will be driving collections analytics to support recovery teams in improving performance, reducing delinquencies, and optimizing operational costs. Your role will also involve performing in-depth analysis of large and complex datasets using SQL and other analytical tools to identify trends, patterns, and areas for improvement. Furthermore, you will be designing, monitoring, and optimizing Champion-Challenger strategies to test new approaches and enhance collection outcomes. Key Responsibilities: - Collaborate with business stakeholders across departments to present insights and drive data-informed decisions - Lead and deliver multiple concurrent analytical projects with minimal supervision and high accuracy - Mentor and support junior analysts in developing their analytics capabilities and understanding of risk management and collection processes - Prepare and present clear, concise, and actionable presentations to senior stakeholders and cross-functional teams Qualifications Required: - Minimum of 8 years of experience in credit card collections or operations analytics, preferably within BFSI or fintech sectors - Deep understanding of the credit card collections lifecycle, definitions, and performance metrics - Advanced SQL skills with the ability to work with large, complex datasets and develop robust queries - Proven experience in designing and running collections strategies and performance tracking models - Strong business acumen with the ability to translate data into business insights and actions - Excellent communication and interpersonal skills, with the confidence to present findings to senior leadership - Ability to mentor and build analytical capabilities in others - Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.,