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Springer Healthcare
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Data Analyst, Automation & Analysis

Data Analyst, Automation & Analysis

Springer Healthcare

3 - 6 years

5 - 8 Lacs

Pune

Posted:2 months ago| Platform:

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Skills Required

BPO Data analysis Automation Publishing Data quality Data Analyst Business intelligence Continuous improvement Operations SQL

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title Data Analyst, Automation & Analysis

Location(s) Pune

About the Brand

Springer Nature s Group Publishing Operations team (GPO) performs and oversees manuscript screening operations across Springer Natures journals portfolio. GPO also manages the various peer-review systems used by authors, editors and reviewers as part of submit -to-accept processes.
Our article-level activities are largely supported by 300+ BPO staff across multiple locations. Our journal-level activities are largely supported by ~40 Springer Nature staff across multiple locations, who also contribute to projects in one of three main areas technology, transformation and quality.

About the Role

In collaboration with the Manager, Automation & Analysis (as well as the rest of the Automation & Analysis team and the wider GPO team), the Data Analyst , Automation & Analysis will contribute to data and reporting activities which support BAU processes as well as strategic initiatives . This includes building dashboards , delivering advanced analytics and intelligence , as well as ensuring consistent data quality and integrity.

The Data Analyst , Automation & Analysis will also manage their own portfolio of journals and partner with Publishing teams to run their journals in a Production-ready way, while facilitating submit-to-accept workflows and compliance with policies.

Role Responsibilities

Data Analysis

Design, build, and maintain dashboards and reporting tools using primarily Looker and Google BigQuery .

Analyse large datasets to identify trends, patterns, and actionable insights that improve operational efficiency and/or support strategic decision-making .

Contribute to the development and documentation of data standards, definitions, and best practices .

Recommend and implement KPIs, data definitions, and reporting frameworks to measure success.

Journal care

Gather system requirements from publishers, editors and service providers .

Set up , maintain and administrate peer review systems.

C onduct presentations and training sessions for internal and external stakeholders.

Ensure quality of article-level activities and act as an escalation point for individual journals .

Develop and m aintain relationships with stakeholders ( Publishing, Editorial , Production, Technology & Operations staff, as well as external editors, reviewers , authors and service providers ).

Maintain journal-specific records and documentation .

Other responsibilities

Be an advocate for continuous improvement , quality and efficiency . Foster a culture of openness, transparency and collaboration within the team and with our stakeholders .

Experience, skills and qualifications

W orking with large datasets to extract insights and support operational or strategic decisions .

Working with cross-functional teams and communicat ing technical findings to non-technical stakeholders .

Working with Looker, Google BigQuery , and other BI tools .

Previous experience in a publishing and/or support role.

Contributing to (sometimes interconnected) business projects.

A technically minded approach to solutions.

Excellent numeracy skills with proven attention to detail .

Strong analytical skills with the ability to identify trends, patterns, and actionable insights from complex data .

SQL and programming languages such as Python .

Excellent organisation skills to manage multiple concurrent projects and competing priorities .

Excellent written and verbal communication skills; able to communicate with individuals at all levels and on a global scale .

Good problem solving/logic/analytical skills with the ability to capture and document requirements and processes .

Proactive and able to lead projects alone as well as part of a large group.

Degree or equivalent work experience .

Additional training or certification in data analysis, business intelligence, or data visualization desirable.

Eligibility

In accordance with our internal career movement guidance, 12 months in current role is a requirement before applying to a new role

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Data Analyst, Automation & Analysis