D365 Tech Support Lead

6 - 10 years

10 - 20 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Role Summary: Skilled Dynamics 365 Support Specialist with hands-on experience in managing and troubleshooting enterprise CRM solutions. Adept at resolving UI and backend issues, optimizing workflows, and ensuring smooth data integrations. Brings strong technical expertise in Power Platform and Dataverse, along with a solid understanding of automation and reporting tools to enhance system performance and user experience.

Must Have:

  • Dynamics 365 (C#, Power Platform, Dataverse) expertise
  • UI debugging using HTML, CSS, JavaScript
  • Workflow, Trigger, and Flow/Power Automate troubleshooting
  • Data imports/exports and integration handling

Good To Have:

  • Familiarity with REST/SOAP APIs

• D365 ALM process

  • Reporting tools (Power BI, Tableau)

Soft Skills & ITIL Alignment:

• Methodical approach to problem management and root cause analysis

• Strong collaboration with business and compliance teams

• Change and release management discipline

• Effective stakeholder communication and documentation

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Orcapod Consulting Services

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