Hyderabad
INR 10.0 - 20.0 Lacs P.A.
Work from Office
Full Time
Job Description Role: Manager Customer Experience Experience: 5~9 years Job Location: Hyderabad Note: People who can start immediately or in a weeks time would be preferred though not a show stopper for others. Prior experience in customer journey mapping , design thinking is must. Main Purpose : We are seeking a passionate and dedicated Manager Customer Experience to join our team. The ideal candidate will be responsible for enhancing the overall customer journey, ensuring that every interaction with our brand is positive and impactful. Key Tasks & Responsibilities : Develop and implement customer experience strategies that align with company goals. Analyze customer feedback and data to identify areas for improvement. Collaborate with cross-functional teams to enhance customer touchpoints. Monitor and report on customer satisfaction metrics. Conduct regular training sessions for staff on best practices in customer service. Stay updated with industry trends and best practices in customer experience Preferred Skills: Experience in B2B and B2B2C company Knowledge of customer journey mapping and design thinking. Certification in customer experience management (e.g., CCXP). Qualification & Competencies : MBA in Marketing(Good to have), or a related field. Exp: 5-10 years Proven experience in a customer experience or customer service role. Strong analytical skills and the ability to interpret qualitative data. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in CRM software and other customer service tools.
Jaipur
INR 22.5 - 37.5 Lacs P.A.
Remote
Full Time
POSITION: Product Marketing Manager Location - Remote It is seeking a strategic and hands-on Marketing Manager with a proven track record in SaaS marketing, especially in customer marketing initiatives such as customer engagement, advocacy, retention, and lifecycle marketing. This individual will play a key leadership role in driving our marketing strategy while managing and mentoring a team of talented marketers. You will report to the Head of Marketing and work cross-functionally with Sales, Customer Success, and Product. What Youll Be Doing: Strategic Leadership Own and evolve the overall marketing strategy in alignment with company goals. Develop and execute customer marketing programs to enhance customer engagement, retention, and advocacy (including NPS, referrals, testimonials, reviews, and case studies). Design and oversee lifecycle campaigns that support upsell, cross-sell, and product adoption goals. Team Management Lead, coach, and mentor a team of marketing professionals (demand gen, content, design, etc.). Foster a performance-driven, collaborative, and innovative team culture. Ensure timely delivery of campaigns, content, and performance reports. Promote the use of design tools like Canva templates to maintain brand consistency and accelerate content production. Campaign Planning & Execution Drive multi-channel marketing campaigns (email, content, social media, paid, webinars, etc.) targeting both prospects and customers. Optimize lead nurturing workows to move prospects through the funnel eciently. Own marketing automation workows and CRM integration to support customer communication and engagement. Collaboration & Cross-functional Alignment Work closely with Customer Success and Product teams to understand customer needs, feedback, and product updates. Partner with Sales to align messaging and ensure marketing supports pipeline and revenue targets. Lead initiatives to collect and showcase customer stories, testimonials, and success metrics. Align campaign objectives with company OKRs and track performance accordingly. Analytics & Optimization Dene and track KPIs across all campaigns and channels, including customer engagement metrics. Analyze performance data and translate insights into actionable strategies. Manage marketing budgets and ensure ROI from campaigns and tools. Qualifications: 11 -15 years of marketing experience, preferably in B2B SaaS. Minimum 5- 6 years of people management experience , with a demonstrated ability to build and lead high-performing teams. Strong experience in customer marketing and lifecycle marketing. Deep understanding of modern marketing tools (e.g., HubSpot, Salesforce, Marketo, Pardot, etc.). Strong project management skills with the ability to handle multiple priorities in a fast-paced environment. Excellent communication skills both written and verbal. Analytical mindset with a data-driven approach to decision-making. SaaS experience at the SMB, Mid Market, and Enterprise level strongly preferred. Leadership experience (managed teams) Knowledge of customer success platforms and retention analytics. Prior experience working in remote and globally distributed teams. Passion for storytelling and showcasing customer success. Demonstrated experience using AI tools for marketing tasks such as content ideation and creation. Experience with Canva templates or similar tools to streamline visual content creation. Experience developing and aligning marketing initiatives with OKRs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REPORTING: This position will report to VP of Demand Generation & Revenue Strategy EMPLOYMENT TYPE: Full-Time LOCATION: Remote SHIFT TIMINGS: 2:30 pm to 11:30 pm IST (5.00 am to 2.00 pm EST) WHAT WE OFFER: It is a workplace is all about diversity. Dierent countries and cultures are represented in our workforce. We are growing at a fast pace and our work environment is constantly evolving with changing times. We motivate our team to better themselves by oering all the good stu youd expect like Holidays, Paid Leaves, Bonuses, Incentives, Medical Policy and company paid Training Programs. SalesIntel is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and oer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Surat
INR 4.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Role: Territory Manager Industrial Experience: 2~5 years Job Location: Surat Reporting: Manager/Sr. Manager Industrial Note: People who can start immediately or in a weeks time would be preferred though not a show stopper for others. Main Purpose : New Business Development (70%) & Existing Business Development (30%) Key Tasks & Responsibilities : 1.Lead Generations 2.Prospecting, Generating Enquiry and Win new accounts 3.Meeting liquid fuel users in Industry and converting them to LPG. 4.Handling expansion, new projects of existing customers 5.Meeting combustion Equipment suppliers. 6.Negotiate with Internal and External customers 7.Handling of Key Accounts 8.Monitor competitors, market conditions and product development 9.Develop and make presentation of company products and services to current and potential customers 10.Credit policy & exposure control 11.Ensure Volume / Margin / Contract Targets through New Prospects 12.Develop relation, rapport with OEM’s and Installers. 13.Prepare Sales action plan and schedule 14.Sales Monthly MIS Preparations 15.VAR- Visit Activity Report, Weekly visit Plan & Daily visit update in Portal Key working Relationships Internal : Technical , Operations, Customer service , Purchase, Legal External : OEM’s , Customers Must have – Personal Vehicle (2 wheeler / 4 wheeler )and driving license. Willingness to travel around territory. Qualification & Competencies : MBA /BE /B.Tech with relation experience in oil & Gas/Chemicals/Paints/Consumables/Automobile with B2B experience of 2-5 years Role & responsibilities Preferred candidate profile
Bengaluru/Bangalore
INR 4.8 - 10.8 Lacs P.A.
On-site
Full Time
Sales Engineer – Project Sales (Lighting / Building Materials) Location:Bangalore Hiring for:A leading lighting solutions company known for project-based sales in commercial, residential, and architectural lighting. Experience:1–4 years Education:Diploma / BE / BTech – Electrical, Electronics, Mechanical, or related fields Role Summary: We are looking for Sales Engineers for Project Sales and Specification Sales. The role involves working with architects, consultants, PMCs, and contractors to drive project-based business. Responsibilities :Engage with architects, consultants, and contractors for project specifications Generate and convert project leads Handle B2B project sales for lighting and allied building materials Build and maintain client relationships across project lifecycle Preferred Background:Experience in Lighting / Facade / Glass / Building Materials / Architectural Products with exposure to Project Sales / Specification Sales To Apply:Please share your CV or connect with us.
Bengaluru, Mumbai (All Areas)
INR 6.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Position: Assistant Manager Specifications (Lighting Industry) Location: Mumbai / Bangalore Experience: 1-5 years We are hiring for a leading lighting company! This is a project sales / specification role , working closely with architects, lighting designers, consultants, Government departments and PMCs . Experience: 1-5 years in lighting / electrical / building materials / facade / allied industries . Education: Diploma / Graduate / B.E / B.Tech (Electrical, Electronics, Mechanical, Architecture preferred). Skills: Client handling, project tracking, product presentations, strong communication Language: Proficiency in English, Hindi , and local language (Marathi / Kannada) preferred. . Note: Having a 2-wheeler / 4-wheeler is desirable for field visits.
Mumbai/Bombay
INR 4.8 - 10.8 Lacs P.A.
On-site
Full Time
Sales Engineer – Project Sales (Lighting / Building Materials) Location:Bangalore Hiring for:A leading lighting solutions company known for project-based sales in commercial, residential, and architectural lighting. Experience:1–5 years Education:Diploma / BE / BTech – Electrical, Electronics, Mechanical, or related fields Role Summary: We are looking for Sales Engineers for Project Sales and Specification Sales. The role involves working with architects, consultants, PMCs, and contractors to drive project-based business. Responsibilities :Engage with architects, consultants, and contractors for project specifications Generate and convert project leads Handle B2B project sales for lighting and allied building materials Build and maintain client relationships across project lifecycle Preferred Background:Experience in Lighting / Facade / Glass / Building Materials / Architectural Products with exposure to Project Sales / Specification Sales To Apply:Please share your CV or connect with us.
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