D365 CRM/CE Techno funtional

? Qualifications

o A minimum bachelor's degree

o 5 years of Dynamics 365 CRM/CE Techno functional

o Experience participating in requirements gathering process for IT systems

o Clear and concise oral and written communication skills

o Patience, ability, and passion to lead people, teams, and projects

o A deep understanding of all aspects of business management and strategic evaluation

o A strong work ethic and a yes, we can attitude.

? Responsibilities

o Experience in Customer Service Module

o Strong hands-on experience in developing CRM customizations, including plugins, workflows, and developing a model-driven app, Power apps & Power automate C#, custom web resources using JavaScript, HTML, and CSS;

o Strong hands-on experience in Azure technologies like REST API, Azure Functions, and Logic Apps development is desirable

o Strong Experience in Dynamics CRM configuration, Business Rules, Business Process Flows, security management, creating solutions, Fetch XML XRM Toolbox, and data migration techniques

o Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 CE modules

o Experience AGILE methodology and knowledge of GitHub tool.

o Good Communication Skills; Should be a team player skills Required: MS Dynamics 365 C#Skills Preferred: Agile Logic Apps Experience

? Other Skills

o Strong interpersonal, problem-solving, and conflict-management skills.

o Analytical skills with the ability to translate business needs into technical solutions.

o Strong verbal and written communication skills.

o Demonstrate a positive customer service orientation with both internal and external clients.

o Detail-oriented with a focus on quality and continuous improvement.

o Self-motivated and have a desire to continually learn as they go.

o Fast-paced environment that requires organizational skills and the ability to manage multiple projects simultaneously.

o Flexibility to perform at levels to meet peak demands in periods of high volume and activity.