D2C Operation (Female)

2 - 5 years

3 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Role & responsibilities

NOTE- Candidate must have their own laptop +Wifi Since it is going to be a Remote Job.

Payroll under HEPL (Hema's Enterprises Pvt Ltd)

Corporate office is located in Chennai HO at Teynampet,Cenatoph Road.

Role & responsibilities:

Were looking for an E-commerce Operations Executive to manage order processing, inventory, vendor coordination, and payment reconciliation. Youll ensure smooth daily operations and support cross-functional teams to deliver an excellent customer experience.

Key Responsibilities

- Handle L2/L3 customer escalations and coordinate resolutions with internal teams

- Track daily order processing, QC status, and stock dispatch

- Plan inventory based on sales trends and DRR

- Reconcile GRNs and coordinate inventory with vendors and warehouses

- Manage vendor billing, PO validation, and invoice queries

- Reconcile prepaid/COD payments and resolve mismatches with finance

- Prepare reports on NRV, inventory, and billing discrepancies

- Monitor Razorpay for refunds and settlements

- Update listings, pricing, and stock on Shopify

- Support integrations with Shiprocket, Unicommerce, and other platforms.

Language: Hindi, English and Tamil will be given added advantage.

Preferred candidate profile

Female

Graduate.

Should have Independent thinking

Strong negations skill

Immediate Joiner

  • Any Graduate.
  • experience in e-commerce operations or supply chain.
  • Hands-on experience with Shopify, Razorpay, Shiprocket, or Unicommerce
  • Strong Excel and reporting skills
  • Good communication and coordination abilities
  • Problem-solving mindset and attention to detail
  • Must have their own laptop +Wifi

Perks and benefits

Work from Home+Pf+Medical Insurance.

Payroll under HEPL (Hema's Enterprises Pvt Ltd)

About Company-

Priyanka.s@stancosolutions.com

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