About Us
Airowire Networks is a leading network consultant and a system integration firm operating for a decade. Our presence has spread across India, Ireland, Germany, UK, US and Singapore. We design and provide end-to-end enterprise and mid-market solutions related to IT Infrastructure, Cloud, and Cybersecurity powered by Artificial Intelligence.
Why Join Us?
- Join a company that values your growth and offers continuous learning opportunities
- Work with global Information Technology, Security and Cloud leaders to provide business solutions for our customers worldwide
- Enjoy a dynamic and fast-paced workplace with a focus on your personal and professional development
- Competitive compensation package with abundant opportunities for professional growth and advancement
For more information, please visit us at or on our LinkedIn page at
About the Role
Seeking an experienced Cybersecurity Presales Engineer to lead customer discovery, solution design, technical demonstrations, and support end-to-end presales cycles across Endpoint Security, DLP, IAM/IGA, Zero Trust, and Cloud Security.
Roles & Responsibilities 1. Implementation & Deployment
- Deploy, configure, and integrate security platforms such as EDR/XDR, DLP, IAM/IGA, PAM, CASB, ZTNA, SWG, CSPM, CNAP, CWPP, and secure email/web gateways.
- Perform solution rollout across user endpoints, servers, cloud workloads, SaaS applications, and network environments.
- Conduct pilot deployments, policy tuning, agent rollout, integration with AD/Azure AD/SIEM/ITSM.
- Execute product upgrades, patching, migration, and version management.
2. Technical Troubleshooting & Support
- Act as Level 2/3 escalation for platform issues across endpoint, cloud, identity, and network security.
- Diagnose and resolve agent failures, policy conflicts, performance issues, and integration breakdowns.
- Work directly with OEM TAC for advanced troubleshooting until closure.
- Perform forensic analysis and assist in containment steps when incidents are detected by deployed tools.
3. Customer Security Operations (BAU)
- Manage day-to-day operations: monitoring alerts, validating incidents, tuning policies, and generating periodic reports.
- Perform platform health checks, configuration audits, agent compliance checks, and policy optimization.
- Support customer SOC/GRC teams with visibility, evidence collection, and audit readiness.
- Maintain documentation: runbooks, SOPs, operational workflows, and configuration baselines.
4. Deliverables, Documentation & Handover
- Prepare implementation plans, LLDs, test cases, acceptance documents, and knowledge transfer to customer teams.
- Create onboarding guides, troubleshooting SOPs, and post-deployment checklists.
- Provide clean handover to Airowire SOC/NOC or customer operations team after deployment.
5. Cross-Team Collaboration
- Work closely with Airowire s presales, SOC, and project management teams for successful delivery.
- Coordinate with OEM/Distributor teams for technical support, escalations, and best practices.
- Engage with customer stakeholders (IT, SOC, GRC, Network, Infra) to ensure smooth execution.
Technical Skills Required Endpoint, Detection & Response
- EDR / XDR platforms: SentinelOne, CrowdStrike, Cybereason, Microsoft Defender, Trellix.
- Behavioural detection, ML-based analysis, threat hunting, IOC/IOA, response automation.
Data Security & DLP
- Endpoint / Network / Cloud DLP
- Web, Email, SaaS DLP policies
- Data classification, data flow mapping, exfiltration detection
- Vendors: Netskope, Forcepoint, Symantec, GTB, Microsoft, Zscaler DLP.
Identity & Access Management
- IAM, SSO, MFA, PAM, JIT access, Zero Trust architecture
- IGA workflows: Joiner-Mover-Leaver, approvals, access reviews, SoD
- Vendors: CyberArk, Saviynt, SailPoint, Okta, Azure AD, Cymmetri.
Cloud Security
- CSPM, CWPP, CIEM, CNAP platforms (e.g., Wiz, Palo Alto Prisma Cloud, SentinelOne Cloud, Lacework, Zscaler, Netskope).
- Kubernetes security, container scanning, workload protection, cloud identity security.
- Cloud foundations (IAM roles, security groups, VPC, WAF, encryption, logging).
Firewalls, Zero Trust, Network Security & WAF
- SSE/SASE architecture
- Firewalls, SWG, CASB, ZTNA, VPN, Micro-segmentation
- Web Application Firewall (WAF): Cloudflare WAF, FortiWeb, Imperva, AWS WAF including rulesets, bot protection, API security, custom policies, traffic inspection & tuning
- Vendors: Zscaler, Netskope, Cloudflare, Palo Alto Prisma Access, FortiSASE.
General Security
- SIEM basics (Sentinel, Splunk, Securonix), SOAR workflows
- MITRE ATT&CK, NIST CSF, ISO 27001, Zero Trust principles
- Threat intelligence, API security, secure email gateway, MDM/UEM basics (Intune, Workspace ONE).
- Security hardening, incident response basics, Windows/Linux endpoint fundamentals
Soft Skills
- Strong problem-solving and analytical ability.
- Excellent communication, presentation, and storytelling skills.
- High ownership, team collaboration, and customer-first attitude.
- Ability to work under tight timelines with multiple internal and external stakeholders.
- Strong troubleshooting and analytical thinking.
- Ability to work under SLA-driven environments.
- Customer-focused approach with clear communication.
- High ownership and accountability.
- Ability to manage multiple projects simultaneously.
Experience & Qualification
- 5-10 years of experience in cybersecurity implementation, operations, or L2/L3 support role / TAC
- Experience working with IT system integrators or OEM/distributor partner ecosystem is preferred.
- Cloud fundamentals (AWS/Azure/GCP) & IAM/IGA specific certifications
- Relevant certifications (good to have):
- Security+: CEH, CySA+, CASP+
- Vendor SE certifications: SentinelOne, CrowdStrike, Cloudflare, Netskope, Zscaler, Palo Alto, Check Point, Fortinet NSE
- Cloud certifications: AWS/Azure/GCP security
- IAM/IGA certifications: CyberArk, Okta, SailPoint, Saviynt
