Customs Clearance Agent

Job Description

G Card Holder Mandatory We are seeking a dedicated and skilled G card holder to join our vibrant team in the Transport and Logistics sector. This full-time position is open for 2 locations based in Mundra and Gandhidham (Gujarat), and requires an individual who possesses a strong understanding of business and market dynamics. The ideal candidate will support our customer operations team, ensuring a seamless experience for our clients and contributing to the growth of our freight services. The role demands effective communication and the ability to build rapport with customs and various stakeholders within the industry. Responsibilities Manage end-to-end coordination with customs for all freight operations. Establish and maintain strong relationships with clients and stakeholders. Provide exceptional customer service by addressing queries and resolving issues promptly. Collaborate with internal teams to ensure timely delivery of services. Monitor and report on market trends to improve operational efficiency. Ensure compliance with all regulatory requirements and industry standards. Assist in the development and implementation of operational policies and procedures. Requirements Minimum of 3-7 years experience in a customer operations role within the transport and logistics industry. Excellent communication skills, both verbal and written. Strong interpersonal skills with the ability to establish rapport with clients and customs. Proficient understanding of business operations and market dynamics within the logistics sector. Detail-oriented with strong organizational skills. Ability to work effectively in a fast-paced and dynamic environment. Job Type: Full-time Pay: From ₹30,000.00 per month Schedule: Day shift License/Certification: G Card (Preferred) Work Location: In person