Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers’ purchase orders. Processing all customer purchases accordingly. Generating promising leads for the outside sales team to pursue. Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and sustaining solid relationships with customers to encourage repeat business. Using sales scripts proffered by the company to drive sales and respond to customer rejections. Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. Job Type: Full-time Pay: From ₹10,000.00 per month Schedule: Day shift Experience: telesales: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person

We are seeking a dedicated and skilled G card holder to join our vibrant team in the Transport and Logistics sector. This full-time position is open for 2 locations based in Mundra and Gandhidham (Gujarat), and requires an individual who possesses a strong understanding of business and market dynamics. The ideal candidate will support our customer operations team, ensuring a seamless experience for our clients and contributing to the growth of our freight services. The role demands effective communication and the ability to build rapport with customs and various stakeholders within the industry. Responsibilities Manage end-to-end coordination with customs for all freight operations. Establish and maintain strong relationships with clients and stakeholders. Provide exceptional customer service by addressing queries and resolving issues promptly. Collaborate with internal teams to ensure timely delivery of services. Monitor and report on market trends to improve operational efficiency. Ensure compliance with all regulatory requirements and industry standards. Assist in the development and implementation of operational policies and procedures. Requirements Minimum of 3-7 years experience in a customer operations role within the transport and logistics industry. Excellent communication skills, both verbal and written. Strong interpersonal skills with the ability to establish rapport with clients and customs. Proficient understanding of business operations and market dynamics within the logistics sector. Detail-oriented with strong organizational skills. Ability to work effectively in a fast-paced and dynamic environment. Job Types: Full-time, Freelance Pay: ₹20,000.00 - ₹25,000.00 per month Experience: total work: 3 years (Preferred) License/Certification: G card (Required) Work Location: In person

G Card Holder Mandatory We are seeking a dedicated and skilled G card holder to join our vibrant team in the Transport and Logistics sector. This full-time position is open for 2 locations based in Mundra and Gandhidham (Gujarat), and requires an individual who possesses a strong understanding of business and market dynamics. The ideal candidate will support our customer operations team, ensuring a seamless experience for our clients and contributing to the growth of our freight services. The role demands effective communication and the ability to build rapport with customs and various stakeholders within the industry. Responsibilities Manage end-to-end coordination with customs for all freight operations. Establish and maintain strong relationships with clients and stakeholders. Provide exceptional customer service by addressing queries and resolving issues promptly. Collaborate with internal teams to ensure timely delivery of services. Monitor and report on market trends to improve operational efficiency. Ensure compliance with all regulatory requirements and industry standards. Assist in the development and implementation of operational policies and procedures. Requirements Minimum of 3-7 years experience in a customer operations role within the transport and logistics industry. Excellent communication skills, both verbal and written. Strong interpersonal skills with the ability to establish rapport with clients and customs. Proficient understanding of business operations and market dynamics within the logistics sector. Detail-oriented with strong organizational skills. Ability to work effectively in a fast-paced and dynamic environment. Job Type: Full-time Pay: From ₹30,000.00 per month Schedule: Day shift License/Certification: G Card (Preferred) Work Location: In person

Single Point of Contact with all Clients Responsible to maintain Customer Relations in best business interests of the company Maintaining track of empties available at CFS and coordinate with Coordinator Principal for fresh booking and container availability Keep a track of gap between Collection of Empties from the Yard and rail out of those boxes. If there is any delay then take remedial actions. Prioritise Container allocation as per credibility and nature of customers Ensuring timely trailer allotment by the transport team and resultant promulgation by the Coordinator – Mundra Monitoring Cross Stuffing Customers and accordingly procuring documents and allocating to transport team for further movement Monitor Full set of documents in coordination with Coordinator Mundra Handling Ewabill error/ expiry with Customer & CS team Monitoring and reporting Awaiting Railment/Ageing to CS team Plan the first mile movement based on container and trailer availability, optimizing resources to meet client timelines. Work alongside Coordinator Mundra in managing first mile bookings, ensuring that all initial logistics are set up correctly and efficiently. Monitor the Rail Out Status at Origin based on the DSR and raise red flag in case of delays Handling escalations for first mile Guiding Coordinator-Bhimasar and Coordinator-Destination in identifying and addressing the error-prone areas within the business Attend to Clients complaints, requests and suggestions Job Type: Full-time Pay: From ₹45,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Logistics: 3 years (Preferred) Project coordination: 3 years (Preferred) Work Location: In person

Single Point of Contact with all Clients Responsible to maintain Customer Relations in best business interests of the company Maintaining track of empties available at CFS and coordinate with Coordinator Principal for fresh booking and container availability Keep a track of gap between Collection of Empties from the Yard and rail out of those boxes. If there is any delay then take remedial actions. Prioritise Container allocation as per credibility and nature of customers Ensuring timely trailer allotment by the transport team and resultant promulgation by the Coordinator – Mundra Monitoring Cross Stuffing Customers and accordingly procuring documents and allocating to transport team for further movement Monitor Full set of documents in coordination with Coordinator Mundra Handling Ewabill error/ expiry with Customer & CS team Monitoring and reporting Awaiting Railment/Ageing to CS team Plan the first mile movement based on container and trailer availability, optimizing resources to meet client timelines. Work alongside Coordinator Mundra in managing first mile bookings, ensuring that all initial logistics are set up correctly and efficiently. Monitor the Rail Out Status at Origin based on the DSR and raise red flag in case of delays Handling escalations for first mile Guiding Coordinator-Bhimasar and Coordinator-Destination in identifying and addressing the error-prone areas within the business Attend to Clients complaints, requests and suggestions Job Type: Full-time Pay: From ₹45,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Logistics: 3 years (Preferred) Project coordination: 3 years (Preferred) Work Location: In person

Single Point of Contact with all Clients Responsible to maintain Customer Relations in best business interests of the company Maintaining track of empties available at CFS and coordinate with Coordinator Principal for fresh booking and container availability Keep a track of gap between Collection of Empties from the Yard and rail out of those boxes. If there is any delay then take remedial actions. Prioritise Container allocation as per credibility and nature of customers Ensuring timely trailer allotment by the transport team and resultant promulgation by the Coordinator – Mundra Monitoring Cross Stuffing Customers and accordingly procuring documents and allocating to transport team for further movement Monitor Full set of documents in coordination with Coordinator Mundra Handling Ewabill error/ expiry with Customer & CS team Monitoring and reporting Awaiting Railment/Ageing to CS team Plan the first mile movement based on container and trailer availability, optimizing resources to meet client timelines. Work alongside Coordinator Mundra in managing first mile bookings, ensuring that all initial logistics are set up correctly and efficiently. Monitor the Rail Out Status at Origin based on the DSR and raise red flag in case of delays Handling escalations for first mile Guiding Coordinator-Bhimasar and Coordinator-Destination in identifying and addressing the error-prone areas within the business Attend to Clients complaints, requests and suggestions Job Type: Full-time Pay: ₹18,926.38 - ₹39,291.37 per month Schedule: Day shift Work Location: In person