Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers’ purchase orders. Processing all customer purchases accordingly. Generating promising leads for the outside sales team to pursue. Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and sustaining solid relationships with customers to encourage repeat business. Using sales scripts proffered by the company to drive sales and respond to customer rejections. Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. Job Type: Full-time Pay: From ₹10,000.00 per month Schedule: Day shift Experience: telesales: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
We are seeking a dedicated and skilled G card holder to join our vibrant team in the Transport and Logistics sector. This full-time position is open for 2 locations based in Mundra and Gandhidham (Gujarat), and requires an individual who possesses a strong understanding of business and market dynamics. The ideal candidate will support our customer operations team, ensuring a seamless experience for our clients and contributing to the growth of our freight services. The role demands effective communication and the ability to build rapport with customs and various stakeholders within the industry. Responsibilities Manage end-to-end coordination with customs for all freight operations. Establish and maintain strong relationships with clients and stakeholders. Provide exceptional customer service by addressing queries and resolving issues promptly. Collaborate with internal teams to ensure timely delivery of services. Monitor and report on market trends to improve operational efficiency. Ensure compliance with all regulatory requirements and industry standards. Assist in the development and implementation of operational policies and procedures. Requirements Minimum of 3-7 years experience in a customer operations role within the transport and logistics industry. Excellent communication skills, both verbal and written. Strong interpersonal skills with the ability to establish rapport with clients and customs. Proficient understanding of business operations and market dynamics within the logistics sector. Detail-oriented with strong organizational skills. Ability to work effectively in a fast-paced and dynamic environment. Job Types: Full-time, Freelance Pay: ₹20,000.00 - ₹25,000.00 per month Experience: total work: 3 years (Preferred) License/Certification: G card (Required) Work Location: In person
G Card Holder Mandatory We are seeking a dedicated and skilled G card holder to join our vibrant team in the Transport and Logistics sector. This full-time position is open for 2 locations based in Mundra and Gandhidham (Gujarat), and requires an individual who possesses a strong understanding of business and market dynamics. The ideal candidate will support our customer operations team, ensuring a seamless experience for our clients and contributing to the growth of our freight services. The role demands effective communication and the ability to build rapport with customs and various stakeholders within the industry. Responsibilities Manage end-to-end coordination with customs for all freight operations. Establish and maintain strong relationships with clients and stakeholders. Provide exceptional customer service by addressing queries and resolving issues promptly. Collaborate with internal teams to ensure timely delivery of services. Monitor and report on market trends to improve operational efficiency. Ensure compliance with all regulatory requirements and industry standards. Assist in the development and implementation of operational policies and procedures. Requirements Minimum of 3-7 years experience in a customer operations role within the transport and logistics industry. Excellent communication skills, both verbal and written. Strong interpersonal skills with the ability to establish rapport with clients and customs. Proficient understanding of business operations and market dynamics within the logistics sector. Detail-oriented with strong organizational skills. Ability to work effectively in a fast-paced and dynamic environment. Job Type: Full-time Pay: From ₹30,000.00 per month Schedule: Day shift License/Certification: G Card (Preferred) Work Location: In person
Single Point of Contact with all Clients Responsible to maintain Customer Relations in best business interests of the company Maintaining track of empties available at CFS and coordinate with Coordinator Principal for fresh booking and container availability Keep a track of gap between Collection of Empties from the Yard and rail out of those boxes. If there is any delay then take remedial actions. Prioritise Container allocation as per credibility and nature of customers Ensuring timely trailer allotment by the transport team and resultant promulgation by the Coordinator – Mundra Monitoring Cross Stuffing Customers and accordingly procuring documents and allocating to transport team for further movement Monitor Full set of documents in coordination with Coordinator Mundra Handling Ewabill error/ expiry with Customer & CS team Monitoring and reporting Awaiting Railment/Ageing to CS team Plan the first mile movement based on container and trailer availability, optimizing resources to meet client timelines. Work alongside Coordinator Mundra in managing first mile bookings, ensuring that all initial logistics are set up correctly and efficiently. Monitor the Rail Out Status at Origin based on the DSR and raise red flag in case of delays Handling escalations for first mile Guiding Coordinator-Bhimasar and Coordinator-Destination in identifying and addressing the error-prone areas within the business Attend to Clients complaints, requests and suggestions Job Type: Full-time Pay: From ₹45,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Logistics: 3 years (Preferred) Project coordination: 3 years (Preferred) Work Location: In person
Single Point of Contact with all Clients Responsible to maintain Customer Relations in best business interests of the company Maintaining track of empties available at CFS and coordinate with Coordinator Principal for fresh booking and container availability Keep a track of gap between Collection of Empties from the Yard and rail out of those boxes. If there is any delay then take remedial actions. Prioritise Container allocation as per credibility and nature of customers Ensuring timely trailer allotment by the transport team and resultant promulgation by the Coordinator – Mundra Monitoring Cross Stuffing Customers and accordingly procuring documents and allocating to transport team for further movement Monitor Full set of documents in coordination with Coordinator Mundra Handling Ewabill error/ expiry with Customer & CS team Monitoring and reporting Awaiting Railment/Ageing to CS team Plan the first mile movement based on container and trailer availability, optimizing resources to meet client timelines. Work alongside Coordinator Mundra in managing first mile bookings, ensuring that all initial logistics are set up correctly and efficiently. Monitor the Rail Out Status at Origin based on the DSR and raise red flag in case of delays Handling escalations for first mile Guiding Coordinator-Bhimasar and Coordinator-Destination in identifying and addressing the error-prone areas within the business Attend to Clients complaints, requests and suggestions Job Type: Full-time Pay: From ₹45,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Logistics: 3 years (Preferred) Project coordination: 3 years (Preferred) Work Location: In person
Single Point of Contact with all Clients Responsible to maintain Customer Relations in best business interests of the company Maintaining track of empties available at CFS and coordinate with Coordinator Principal for fresh booking and container availability Keep a track of gap between Collection of Empties from the Yard and rail out of those boxes. If there is any delay then take remedial actions. Prioritise Container allocation as per credibility and nature of customers Ensuring timely trailer allotment by the transport team and resultant promulgation by the Coordinator – Mundra Monitoring Cross Stuffing Customers and accordingly procuring documents and allocating to transport team for further movement Monitor Full set of documents in coordination with Coordinator Mundra Handling Ewabill error/ expiry with Customer & CS team Monitoring and reporting Awaiting Railment/Ageing to CS team Plan the first mile movement based on container and trailer availability, optimizing resources to meet client timelines. Work alongside Coordinator Mundra in managing first mile bookings, ensuring that all initial logistics are set up correctly and efficiently. Monitor the Rail Out Status at Origin based on the DSR and raise red flag in case of delays Handling escalations for first mile Guiding Coordinator-Bhimasar and Coordinator-Destination in identifying and addressing the error-prone areas within the business Attend to Clients complaints, requests and suggestions Job Type: Full-time Pay: ₹18,926.38 - ₹39,291.37 per month Schedule: Day shift Work Location: In person
We are looking for freshers or candidates with 6 months experience for the IT support executive position. This is an entry level position with opportunity for growth in the future. 1. Fresher or minimum 6 months of experience2. Candidate should have strong SQL skills and application SDLC knowledge 3. Good Communication skill 4. Languages known (Hindi, English, Gujarati. Other will be advantages) 4. Soft Spoken and Quick learner 5. Able to work in shifts (Day and Night) 6. Able to understand and respond to customer's operational query 7. Ability to manage multiple urgent issues in parallel 8. Ready to work at a remote location. 9. Candidate should have own laptop Job Types: Full-time, Fresher Pay: ₹15,000.00 per month Work Location: In person
Job description: Your key deliverables will be: 1. Monthly verification of inward and outward supplies for correctness of transaction and upload return on GST portal. 2. Reverse charge mechanism [GST] to be checked on a monthly basis. 3. Bank reconciliation should be done every month with a bank statement and the same to be maintained in file. 4. For verification of the cost of inward supply, create a cost center to know the average price of goods and services. 5. Inter- company reconciliation on a monthly basis. 6. TDS deducted by supplier on outward goods and services to be booked on a regular interval to calculate income tax liabilities. 7. Every expense should be booked through a control ledger by journal entry to avoid double payment. 8. All expenses should be booked on a regular basis to know the correctness of profitability. 9. GST amount lying as input credit in books should be reconciled. 10. Every month end stock taking system should be maintained by the operation department and at the end of the financial year 31 st March. 11. Cash reconciliation should be done physically every day with cash book. 12. Test check for Gst registration number of supplier should be verified during receipt of invoice to avoid canceled status liability. 13. Arrange to have supplier account statements to reconcile with our books of accounts on a regular basis to avoid duplication of invoices. 14. Most important is to check all the payment to supplier is done within 45 days to avoid any loss to company. 15. Various quotation should be taken from suppliers to get best price for material used in repair and maintenance. 16. Preparation of the business performance reviews through reports, data analysis and product cost trend. MIS Report -All verticals & companies. 17. All Statutory audit and compliances. 18. Daily/Weekly/Monthly Payments 19. Budget Projections and data analysis. 20. Participate in Financial Audit & Physical Audit Checks Job Type: Full-time Work Location: In person Job Type: Full-time Pay: From ₹50,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person