Customer Technical Support

Role Overview: You will be working as a full-time Customer Technical Support Specialist in Gurugram, responsible for resolving technical issues, assisting customers with inquiries, and delivering prompt and professional solutions through various communication channels. Your role will involve troubleshooting technical problems, ensuring customer satisfaction, and maintaining positive client relationships by providing exceptional service. Key Responsibilities: - Utilize strong Technical Support and Troubleshooting skills to identify and resolve technical issues effectively. - Demonstrate proficiency in Customer Support and Customer Satisfaction to address and fulfill customer needs efficiently. - Apply excellent Analytical Skills to assess problems, think critically, and provide effective solutions. - Exhibit strong communication abilities and a customer-centric approach in all interactions. - Thrive in a fast-paced, on-site work environment by performing effectively. - Utilize your experience in customer or technical support roles to enhance the quality of service. - A relevant diploma or bachelor's degree in IT, Computer Science, or related fields is a plus. Qualifications: - Strong skills in Technical Support and Troubleshooting - Proficiency in Customer Support and Customer Satisfaction - Excellent Analytical Skills - Strong communication abilities and a customer-centric approach - Ability to perform well in a fast-paced, on-site work environment - Experience in customer or technical support roles preferred - A relevant diploma or bachelor's degree in IT, Computer Science, or related fields is a plus. Role Overview: You will be working as a full-time Customer Technical Support Specialist in Gurugram, responsible for resolving technical issues, assisting customers with inquiries, and delivering prompt and professional solutions through various communication channels. Your role will involve troubleshooting technical problems, ensuring customer satisfaction, and maintaining positive client relationships by providing exceptional service. Key Responsibilities: - Utilize strong Technical Support and Troubleshooting skills to identify and resolve technical issues effectively. - Demonstrate proficiency in Customer Support and Customer Satisfaction to address and fulfill customer needs efficiently. - Apply excellent Analytical Skills to assess problems, think critically, and provide effective solutions. - Exhibit strong communication abilities and a customer-centric approach in all interactions. - Thrive in a fast-paced, on-site work environment by performing effectively. - Utilize your experience in customer or technical support roles to enhance the quality of service. - A relevant diploma or bachelor's degree in IT, Computer Science, or related fields is a plus. Qualifications: - Strong skills in Technical Support and Troubleshooting - Proficiency in Customer Support and Customer Satisfaction - Excellent Analytical Skills - Strong communication abilities and a customer-centric approach - Ability to perform well in a fast-paced, on-site work environment - Experience in customer or technical support roles preferred - A relevant diploma or bachelor's degree in IT, Computer Science, or related fields is a plus.