Customer Support Specialist

Job Title: Customer Care Support

Location: Mumbai

Job Type: Full-Time

Years of experience: 1-2 years

Salary Range: Upto INR 25,000/-

Company Description

Sizeupp is a fashion retail brand dedicated to making style accessible to everyone. Our mission is to redefine plus-size fashion by offering trendy, comfortable, and high-quality clothing that fits perfectly and celebrates individuality. We prioritize authenticity, inclusivity, and self-expression in our designs, ensuring a flattering fit and exceptional quality. Join us in celebrating diversity and helping everyone embrace their unique style.

Role Description

This is a full-time on-site role for a Customer Support Specialist located in Mumbai. The Customer Support Specialist will handle day-to-day tasks including providing exceptional customer service, addressing customer inquiries, ensuring customer satisfaction, and offering technical support. The role will involve interacting with customers through multiple channels to resolve issues and ensure a positive customer experience.

Qualifications

• Customer Support and Customer Satisfaction skills
• Interpersonal Skills and Technical Support skills
• Analytical Skills
• Excellent written and verbal communication skills
• Ability to work effectively in an on-site environment
• Experience in the retail industry is a plus
• Bachelor's degree is preferred