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People Prime Worldwide
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Customer Support Specialist

Customer Support Specialist

People Prime Worldwide

0 years

|

0 Lacs

hyderabad telangana india

Posted:15 hours ago| Platform:

Apply

Skills Required

support engineering technology agile logic creativity communication service chat

Work Mode

On-site

Job Type

Contractual

Job Description

About Company:

Role Overview:

Customer Support Specialist

Key Responsibilities:

Handle customer interactions through
chat, phone, and offline channels
.
Deliver high-quality support in an
international customer service environment
.
Build strong, dynamic
knowledge of company products and services
.
Investigate customer complaints, identify root causes, and follow
SOPs
to provide the best solutions.
Maintain a high level of
customer satisfaction
and ensure optimal service delivery.
Work effectively in
24x7 rotational shifts
with minimal supervision.
Stay composed during challenging situations while demonstrating a
problem-solving mindset
.

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