Customer Support Specialist

Company Description

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Role Description

This is a full-time remote role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and addressing technical support issues. Day-to-day tasks include responding to customer inquiries, troubleshooting issues, and working with other teams to resolve technical problems. The role requires maintaining detailed records of customer interactions and conducting follow-ups to ensure issues have been resolved successfully.

Qualifications

• Customer Support and Technical Support skills
• Interpersonal and Customer Satisfaction skills
• Analytical Skills
• Excellent written and verbal communication skills
• Ability to work independently and remotely
• Experience in the technology sector is a plus
• Bachelor's degree in a relevant field is preferred

Salary Range