Customer Support Specialist

1 - 6 years

1 - 6 Lacs

Posted:17 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Ghrs Training

Key Responsibilities:

  • Provide exceptional customer support to clients within the

    US Banking

    sector.
  • Handle inquiries and resolve issues efficiently and professionally through an

    International Voice

    process.
  • Ensure accurate and timely documentation of all customer interactions.
  • Adhere to banking compliance and security protocols while assisting customers.
  • Maintain a high level of customer satisfaction by delivering clear, concise, and helpful information.

About You:

  • You are a

    Graduate

    with a minimum of

    1 year of experience

    in customer support.
  • You possess

    excellent communication skills

    in English, with clarity and professionalism suitable for an international voice process.
  • You are customer-centric, patient, and detail-oriented.
  • Familiarity with banking terminology or processes is a plus.

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