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0.0 - 4.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be part of a global professional services and solutions firm, Genpact, known for shaping the future through the relentless pursuit of a world that works better for people. With a team of over 125,000 professionals in 30+ countries, we are driven by curiosity, agility, and the desire to create lasting value for clients, including Fortune Global 500 companies. Leveraging deep business knowledge and expertise in digital operations, data, technology, and AI, we serve and transform leading enterprises. As a Process Associate in Retail Banking, your main responsibility will be to process customer requests following set procedures with high accuracy and within defined timelines. Your tasks will include updating customer demographics in the bank system, policy setup, document generation, customer contact information search, reconciliation of internal bank General Ledger Accounts, posting check details, and coordinating with bank vendors to gather information and respond to customer inquiries. Qualifications we are looking for in you include a minimum of Any Graduate qualification. Preferred skills entail proficiency in English language (reading, writing, speaking), high attention to detail and accuracy, delivering high-quality output, adaptability to a changing environment, and knowledge of banking terminology would be advantageous. This is a full-time position based in India-Noida, requiring a Bachelor's degree or equivalent qualification. If you are a detail-oriented individual with strong communication skills and the ability to deliver quality results in a dynamic environment, we invite you to apply for this rewarding opportunity.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As an integral part of an independent function within our organization, you will be responsible for conducting ongoing assessment and evaluation of credit exposures and credit risk management processes of Northern Trust Corporation and its subsidiaries. Your role plays a critical part in ensuring the presence of adequate controls over credit risk, which is a key component of a robust risk management system. Your primary responsibility will involve providing support to Credit Review Management, Examiner-in-Charge (EIC), and examiners by assisting in monitoring and analyzing the bank's portfolio. You will be accountable for generating and delivering management reports that highlight the overall quality of the credit portfolio. Additionally, you will be tasked with creating exam reports for periodic, horizontal, or supplemental reviews, and facilitating discussions to reach decisions effectively. Furthermore, you will be responsible for maintaining excel-based workbooks and making coding adjustments using VBA where necessary. Your role will also involve assisting in the Credit Reviews Continuous Monitoring process to monitor the bank's lending, counterparty, and investment portfolios on a quarterly basis or more frequently. Under the general direction of Credit Review Management or EIC, you will participate in exams of the firm's various businesses. This will involve ensuring the integrity of risk ratings, portfolio quality, completeness of loan documentation, adequacy of credit policy, and adherence to regulations. You will be required to recommend changes to management based on your findings and adhere to criteria outlined in planning memos. Additionally, you will evaluate the accuracy and appropriateness of loan documentation and collateral, managing any identified risks accordingly. To excel in this role, you should have experience in using VBA, Power BI, queries, and reporting with a minimum of 3 years of working experience in these areas. Familiarity with Incorta would be advantageous. Strong analytical skills are essential for interpreting credit documentation and identifying potential negative credit conditions. Proficiency in Excel and a basic understanding of banking terminology would be beneficial for this position.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Quality Auditing Associate at Accenture, you will be responsible for managing various customer requests and queries from law agencies and third-party firms. Your duties will include performing customer account reviews, transaction hold placements, extraction of account summaries, and communications to law firms, customers, and agencies. You will review dispute claims to determine the authenticity of card chargeback claims and honor the requests as per regulation E. You should possess strong written and verbal communication skills and have adequate knowledge in reviewing and validating various customer account types and requests received through various communication modes of the bank. Your role will involve blocking funds, reviewing customer transactions, performing account maintenance requests, modifying customer details, extracting customer account details, card closure, and account reconciliation. It is essential to ensure that all communications are monitored and shared with various sources such as law firms, US agencies, Treasury, and third-party firms. You must validate customer details using various tools and provide adequate solutions. It is crucial to complete day-to-day tasks within agreed timelines and quality as per defined SLA. Flexibility to work in any shift as per business requirements is required, and understanding all process SOPs to meet client expectations is essential. Tracking all pending or outstanding customer requests with specific timelines defined for each process is part of your responsibilities. Confidence and ability to interact during client connects and create solutions for a proactive approach are desired qualities. Having good knowledge and understanding of various banking domain products, banking terminology, and fraud risk management is necessary. Being flexible with shifts and willing to extend shift timings during the transition phase is expected. The work location for this role is in Chennai, and it requires working from the office only. As a Quality Auditing Associate, you will solve routine problems largely through precedent and referral to general guidelines. Your interactions will primarily be within your own team and with your direct supervisor. Detailed to a moderate level of instruction will be provided on daily work tasks, and detailed instruction on new assignments. The decisions you make will impact your own work, and you will be an individual contributor as part of a team with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts. If you are seeking a challenging role that involves managing customer requests, ensuring regulatory compliance, and contributing to the efficient operation of retail banking card operations, this position at Accenture might be the right fit for you.,
Posted 1 month ago
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