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Volody
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Customer Support Representative

Customer Support Representative

Volody

1 - 5 years

0 Lacs

maharashtra

Posted:17 hours ago| Platform: Shine logo

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Skills Required

customer support customer service troubleshooting communication interpersonal skills problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

In this full-time on-site role as a Customer Support Representative for Volody located in Goregaon, Mumbai, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, troubleshooting issues, and effectively communicating with clients. Your duties will include responding to inquiries, resolving complaints, and offering support through various channels to assist customers in utilizing and comprehending Volody's software effectively. **Key Responsibilities:** - Provide top-notch customer support and service - Ensure high levels of customer satisfaction - Troubleshoot issues effectively - Communicate efficiently with clients - Respond to inquiries promptly - Resolve customer complaints - Assist customers in understanding and utilizing Volody's software **Qualifications:** - Proficient in Customer Support and Customer Service - Strong skills in Customer Satisfaction and Communication - Experience in Troubleshooting - Excellent interpersonal and problem-solving abilities - Capable of working both independently and in a team - Prior experience in the software or technology industry is a plus - Bachelor's degree in a relevant field is advantageous,

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Customer Support Representative