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Customer Support Representative US Healthcare

Customer Support Representative US Healthcare

Job Way Recruitment Mumbai

0 - 5 years

2 - 3 Lacs

Kolkata Navi Mumbai

Posted:1 month ago| Platform:

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Skills Required

Customer Support Customer Service International Call Center Voice Process Voice Support Bpo Voice Customer Care International Voice Fresher Hiring Customer Handling International Voice Process International BPO International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle patient inquiries, resolve issues, and provide accurate information regarding medical services.
Provide exceptional customer support to healthcare clients through phone, email, or chat.
Work closely with internal teams to ensure seamless communication and issue resolution.
Maintain a high level of professionalism at all times while interacting with customers.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

For more details call
Sonali HR - 9136980410

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