Customer Support Representative

Trigent software

0 - 1 years

0 Lacs

Bengaluru, Karnataka

Posted:18 hours ago| Platform: Indeed logo

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Skills Required

support software resolve service score controls documentation compliance communication

Work Mode

On-site

Job Type

Full Time

Job Description

Greeting From Trigent Software Pvt Ltd

We are hiring for International Voice Process. Call Ashish 8707017932

Responsibilities:

Review the application form and make sure all the details are filled appropriately.
Handle inbound calls and resolve candidates' queries.
Respond to candidates' queries over email & Calls
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Provide excellent experience to the candidates.
Maintaining a quality score of 90% and above throughout.
Escalate issues and seek advice when faced with complex issues/problems
Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
Participate in Team building activities
Looking for Immediate joiner
CTC From 25K to 40K (Depends on last drawn & relevant experience)

Looking only for Excellent communication skills & Should be Flexible for Rotational Shift (Including Night Shift)

Apply Only If you are interested & Matching to the Requirement. If Interested Kindly Share your Updated Cv on Ashish_s@trigent.com or you can call on 8707017932 (Ashish)

Thanks & Regards

Ashish Sengar

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Schedule:

Rotational shift

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

Customer service: 1 year (Preferred)
total work: 1 year (Required)

Language:

Hindi (Preferred)
English (Required)

Location:

Bengaluru, Karnataka (Required)

Work Location: In person

More Jobs at Trigent software

Customer Support Representative

Bengaluru, Karnataka

Experience: Not specified

INR 0 - 0 Lacs

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