Customer Support Representative

0 - 1 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support (English + South Indian Languages)

Location: Marathahalli & Hebbal, Bangalore

Job Overview:

We are seeking enthusiastic and customer-focused individuals to join our Customer Support team. The ideal candidate will be responsible for assisting customers, resolving queries, and ensuring a smooth service experience.

Key Responsibilities:

  • Handle inbound and outbound customer calls, emails, and chats.
  • Provide accurate information and support to customers in English and South Indian languages.
  • Escalate complex issues to the relevant department as required.
  • Maintain a high level of professionalism and empathy in all customer interactions.
  • Update and document customer interactions in the system.

Requirements:

  • Excellent communication skills in English and at least one South Indian language.
  • Strong problem-solving and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic computer knowledge and typing skills.
  • Freshers are welcome to apply!

Benefits:

  • Competitive salary package.
  • Opportunity to work in a dynamic and supportive team.
  • Career growth and skill development opportunities.

How to Apply:

Contact: 9148592033 / 9148592035 / 9148592030

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