About Kayana Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point of sale systems to advanced solutions like self-service kiosks, giving brands the tools they need to scale and succeed. Our mission is to help businesses thrive through innovative technology, and we're always looking for talented individuals to join our team. Now operating globally across the USA, UK, Europe, and Australia, Kayana is proud to foster an inclusive culture. We support every employee with a personalised development plan, offering clear and achievable career paths for long-term success. Find out more here: https://uk.linkedin.com/company/kayanaforbusiness About You We are seeking a highly skilled Java/Spring Boot Back End Developer to join our fast growing, dynamic team. With a diverse client base across the UK, US, and beyond, we're expanding rapidly and seeking someone eager to refine their skills while embracing a long-term career path. This role offers a unique opportunity to work on cutting-edge applications that integrate AI and the latest technologies while also paving the way for future leadership roles. We're looking for back-end engineers with at least two years of experience who are ready to take their careers to the next level. If you're passionate about innovation, growth, and making an impact, we'd love to hear from you. Join us and thrive in an environment that values creativity, expertise, and forward-thinking, and fast-forward your career. **Responsibilities:** Design, develop, and maintain robust Java applications using the Spring Framework, Spring Boot, and Spring Microservices. Champion DevOps best practices, fostering continuous improvement and iterative feedback loops. Collaborate with cross-functional teams to translate business requirements into effective technical solutions. Develop and integrate RESTful APIs across various systems. Work with AWS cloud infrastructure and services to enhance application performance and scalability. Utilise relational databases like MySQL and PostgreSQL for efficient data storage and retrieval. Lead automation initiatives for infrastructure, deployments, and routine maintenance tasks. Implement message queuing systems like RabbitMQ to enable seamless asynchronous communication. Participate in code reviews, ensuring code quality and adherence to industry best practices. Apply multithreading and functional programming techniques to optimise application performance. Conduct mobile application and API testing to ensure product reliability and functionality. **About You:** 3-7 years of experience as a back-end developer. Strong proficiency in Java and an in-depth understanding of its ecosystem. Exceptional problem-solving and analytical skills, with a solution-oriented mindset. Experience with various design patterns and software development principles. Familiarity with all relevant technologies and tools listed above. **Bonus Points:** Hands-on experience with containerisation technologies like Docker and Kubernetes. Advanced knowledge of DevOps practices and methodologies. Experience working with NoSQL databases such as MongoDB or Cassandra. Salary - INR 1,00,000 - 2,00,000 per month
About Kayana Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point of sale systems to advanced solutions like self-service kiosks, giving brands the tools they need to scale and succeed. Our mission is to help businesses thrive through innovative technology, and we're always looking for talented individuals to join our team. Now operating globally across the USA, UK, Europe, and Australia, Kayana is proud to foster an inclusive culture. We support every employee with a personalised development plan, offering clear and achievable career paths for long-term success. About You Do you have administration experience or knowledge of the payments, legal or banking sectors? We're seeking a detail oriented and results-driven **Compliance Officer** to join our team at Kayana. Working with our UK compliance team, you will assist in collecting documentation and communicating with potential clients across the globe. Key Responsibilities: Monitoring existing clients we have onboarded and running regular background checks to ensure we stay compliant Working with head of compliance and legal to monitor new and existing clients Review customer account updates, ensuring KYC information and documents are up to date Investigate and escalate any issues to head of compliance as required Transaction monitoring Ensuring internal documentation is kept up to date to track any ongoing cases Desirable experience: Administration experience essential 1+ years in the legal, payments or banking sector highly desirable Working hours - 11:00 - 20:00 in the Mumbai office, 5 days a week Salary - 30,000 - 35,000 INR per month
Job Title: Technical Writer Location: Andheri, Mumbai (Onsite) About the Role We’re looking for a versatile and detail-oriented Software Technical Writer to join our team. The ideal candidate can create a range of documentation — from in-depth troubleshooting guides and technical reference materials to user-friendly knowledge base articles and accessible guides for non-technical audiences. This role requires close collaboration with engineering, product, and support teams to ensure our documentation is accurate, complete, and helpful to both technical users and end-users. Key Responsibilities Research, write, and maintain: Troubleshooting guides Knowledge base articles User manuals and “how-to” content System architecture overviews Developer/API documentation Layman-friendly explanations of complex features Translate technical concepts into content suitable for varying audiences, including: Developers IT admins End-users with minimal technical background Work with product and engineering teams to understand product updates and translate them into clear documentation. Partner with support teams to identify common issues and produce proactive self-service content. Ensure documentation is consistent with brand voice and style guidelines. Requirements 3+ years of experience in technical writing, ideally in a SaaS or software development environment. Demonstrated ability to write for both technical and non-technical audiences. Experience creating and maintaining troubleshooting and support documentation. Strong interviewing, research, and collaboration skills. Excellent written English and editing abilities. Nice to Have Experience working with support teams or customer success teams. Ability to read and understand code snippets (e.g., Python, JavaScript). Experience with Docs-as-Code workflows and static site generators (MkDocs, Hugo, etc.). Background in technical support, QA, or software testing. Pay : ₹40,000 - ₹70,000 Per Month
As a Technical Writer at our company based in Andheri, Mumbai, you will play a crucial role in creating a variety of documentation to cater to different audiences. We are seeking a detail-oriented individual who can develop troubleshooting guides, knowledge base articles, user manuals, and more. Your collaboration with engineering, product, and support teams will ensure that our documentation is accurate, comprehensive, and accessible to both technical users and end-users. Your responsibilities will include researching, writing, and maintaining a range of materials such as troubleshooting guides, knowledge base articles, user manuals, and system architecture overviews. You will also need to translate technical concepts into content suitable for various audiences, including developers, IT admins, and end-users with minimal technical background. Working closely with product and engineering teams, you will need to understand product updates and convert them into clear documentation. Additionally, you will collaborate with support teams to identify common issues and create self-service content. It is essential to maintain consistency with brand voice and style guidelines in all documentation. To be successful in this role, you should have at least 3 years of experience in technical writing, preferably in a SaaS or software development environment. You must demonstrate the ability to write for both technical and non-technical audiences, create troubleshooting and support documentation, and possess strong interviewing, research, and collaboration skills. Excellent written English and editing abilities are also required. It would be advantageous if you have experience working with support or customer success teams, can understand code snippets (e.g., Python, JavaScript), are familiar with Docs-as-Code workflows and static site generators (MkDocs, Hugo, etc.), or have a background in technical support, QA, or software testing.,
Job description About Kayana Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, giving brands the tools they need to scale and succeed. Our mission is to help businesses thrive through innovative technology, and we're always looking for talented individuals to join our team. Now operating globally across the USA, UK, Europe, and Australia, Kayana is proud to foster an inclusive culture. We support every employee with a personalized development plan, offering clear and achievable career paths for long-term success. Find out more here: https://app.testgorilla.com/s/c4qppnxt Responsibilities ● Respond to client queries online. ● Be able to provide support in real-time to clients in the UK, US and Australia. ● Understand the difference between a software and hardware issue. ● Communicate with the line manager and escalate issues when needed. ● Track and report on the progress of bug fixes to clients. Requirements ● Good ability in written and spoken English. ● Computer literacy. ● Ability to learn quickly and follow troubleshooting guides. We want to hear from you if you're ready to take the next step in your career with a company committed to innovation, customer satisfaction, and employee growth. Join us in our journey to redefine the future of dining experiences worldwide. Shift Range We are seeking candidates who are available to work early mornings, late evenings, or overnight shifts. Additional premiums will be offered for hours worked during late shifts. What are we looking for? We seek individuals with experience in customer support and fresh graduates eager to work with an international brand and grow their careers. We also have openings for team leaders and managers across various shifts. We're looking for proactive individuals who can think independently, take ownership, and contribute to improving processes and systems. We'd love to hear from you if you can provide valuable feedback, drive improvements, and thrive in a dynamic environment! Pay: ₹30,000.00 - ₹50,000.00 per month
Job Title: UI/UX Designer Employment Type: Full-time (In Person - Onsite) Location: Andheri, Mumbai (Onsite) Experience Required: 3–5 years We are looking for a creative and detail-oriented UI/UX Designer with 3–5 years of hands-on experience in designing intuitive, engaging, and user-centered digital experiences. You will be responsible for understanding user needs, translating requirements into wireframes and designs, and working collaboratively with cross-functional teams to bring those ideas to life. Key Responsibilities: Collaborate with product managers, developers, and stakeholders to understand user requirements and business goals. Conduct user research, competitor analysis, and usability testing to inform design decisions. Create wireframes, mockups, user flows, and interactive prototypes using tools like Figma, Adobe XD, or Sketch. Design intuitive and engaging UI layouts for web and mobile applications. Ensure a consistent visual language and design system across all digital products. Translate complex problems into elegant, accessible, and responsive designs. Iterate designs based on feedback, analytics, and user testing results. Stay up to date with industry trends, tools, and best practices in UI/UX design. Required Skills & Qualifications: 3–5 years of professional experience as a UI/UX Designer or in a similar role. Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, InVision, or similar. Strong understanding of UX principles, responsive design, and accessibility standards. Experience creating user personas, journey maps, wireframes, and interactive prototypes. Strong visual design skills with an eye for detail, typography, color, and layout. Excellent communication and collaboration skills. A strong portfolio showcasing UI/UX design work and process. Preferred (Not Mandatory): Experience working in Agile/Scrum environments. Knowledge of basic HTML/CSS or front-end collaboration experience. Familiarity with design systems like Material Design or Apple Human Interface Guidelines. Experience with analytics tools like Hotjar, Google Analytics, etc. Pay: 60,000 - 1,00,000 per month
Job description About Kayana Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, giving brands the tools they need to scale and succeed. Our mission is to help businesses thrive through innovative technology, and we're always looking for talented individuals to join our team. Now operating globally across the USA, UK, Europe, and Australia, Kayana is proud to foster an inclusive culture. We support every employee with a personalized development plan, offering clear and achievable career paths for long-term success. Find out more here: https://app.testgorilla.com/s/c4qppnxt Responsibilities ● Respond to client queries online. ● Be able to provide support in real-time to clients in the UK, US and Australia. ● Understand the difference between a software and hardware issue. ● Communicate with the line manager and escalate issues when needed. ● Track and report on the progress of bug fixes to clients. Requirements ● Good ability in written and spoken English. ● Computer literacy. ● Ability to learn quickly and follow troubleshooting guides. We want to hear from you if you're ready to take the next step in your career with a company committed to innovation, customer satisfaction, and employee growth. Join us in our journey to redefine the future of dining experiences worldwide. Shift Range We are seeking candidates who are available to work early mornings, late evenings, or overnight shifts. Additional premiums will be offered for hours worked during late shifts. What are we looking for? We seek individuals with experience in customer support and eager to work with an international brand and grow their careers. We also have openings for team leaders and managers across various shifts. We're looking for proactive individuals who can think independently, take ownership, and contribute to improving processes and systems. We'd love to hear from you if you can provide valuable feedback, drive improvements, and thrive in a dynamic environment! Pay: ₹30,000.00 - ₹50,000.00 per month
Job Title: Scrum Master (Techno-Functional | Agile | Process-Oriented) Location: Mumbai, India Experience: 7–8 Years Industry: Payment Solutions / BFSI / Retail / Healthcare Employment Type: Full-Time Job Summary: We are looking for an experienced and proactive Scrum Master with a techno-functional mindset , strong grounding in Agile practices , and a passion for process excellence . The ideal candidate will bring 7–8 years of overall experience, with a proven track record of enabling high-performing Agile teams in payment solutions, BFSI, retail, or healthcare domains . This role requires close collaboration with cross-functional teams and business stakeholders to drive Agile delivery, foster continuous improvement, and ensure alignment between technology and business goals. Key Responsibilities: Lead one or more Agile teams as a Scrum Master , facilitating Agile ceremonies such as Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives. Act as a techno-functional liaison — translating business requirements into technical goals and ensuring delivery aligns with organizational objectives. Work closely with Product Owners and stakeholders to manage product backlogs, define user stories, and prioritize sprint deliverables. Champion Agile values and best practices, ensuring adherence to frameworks like Scrum, Kanban, or SAFe. Identify and address impediments that hinder team progress and escalate when necessary. Track and report on team performance metrics, ensuring delivery commitments are met. Promote continuous improvement , retrospection, and adoption of Agile maturity across the organization. Collaborate with QA, DevOps, Architecture, and Business teams to ensure seamless, quality-driven releases. Contribute to Agile process enhancements and play an active role in Agile community-of-practice forums. Required Skills & Qualifications: 7–8 years of total experience in IT/Software Development, including 4+ years as a Scrum Master . Hands-on experience working in payment solutions , BFSI , retail , or healthcare domains. Strong techno-functional understanding of enterprise systems and business workflows. Deep knowledge of Agile methodologies and experience using tools like Jira , Confluence , or Azure DevOps . Proven ability to coach teams on Agile principles and practices. Excellent communication, stakeholder management, and facilitation skills. Strong process orientation with experience driving efficiency, quality, and Agile compliance. Relevant certifications preferred: Certified Scrum Master (CSM) , Certified SAFe Scrum Master , PMI-ACP , or equivalent. Nice to Have: Familiarity with DevOps concepts, CI/CD pipelines, and test automation strategies. Experience in scaled Agile environments (e.g., SAFe, LeSS). Exposure to regulatory environments or compliance-heavy domains like BFSI or healthcare. Understanding of digital payment platforms, retail POS systems, or core banking solutions. Why Join Us? Be a key contributor in driving Agile transformation in a fast-paced domain. Work with high-impact teams delivering real-world solutions in critical industries. Growth-oriented work culture with learning opportunities and domain exposure. Competitive compensation, flexible work arrangements, and a dynamic team environment. Pay: ₹1,00,000- ₹1,80,000.00 per month
About Kayana Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point of sale systems to advanced solutions like self-service kiosks, giving brands the tools they need to scale and succeed. Our mission is to help businesses thrive through innovative technology, and we're always looking for talented individuals to join our team. Now operating globally across the USA, UK, Europe, and Australia, Kayana is proud to foster an inclusive culture. We support every employee with a personalised development plan, offering clear and achievable career paths for long-term success. Find out more here: https://uk.linkedin.com/company/kayanaforbusiness About You We are seeking a highly skilled Java/Spring Boot Back End Developer to join our fast growing, dynamic team. With a diverse client base across the UK, US, and beyond, we're expanding rapidly and seeking someone eager to refine their skills while embracing a long-term career path. This role offers a unique opportunity to work on cutting-edge applications that integrate AI and the latest technologies while also paving the way for future leadership roles. We're looking for back-end engineers with at least two years of experience who are ready to take their careers to the next level. If you're passionate about innovation, growth, and making an impact, we'd love to hear from you. Join us and thrive in an environment that values creativity, expertise, and forward-thinking, and fast-forward your career. **Responsibilities:** Design, develop, and maintain robust Java applications using the Spring Framework, Spring Boot, and Spring Microservices. Champion DevOps best practices, fostering continuous improvement and iterative feedback loops. Collaborate with cross-functional teams to translate business requirements into effective technical solutions. Develop and integrate RESTful APIs across various systems. Work with AWS cloud infrastructure and services to enhance application performance and scalability. Utilise relational databases like MySQL and PostgreSQL for efficient data storage and retrieval. Lead automation initiatives for infrastructure, deployments, and routine maintenance tasks. Implement message queuing systems like RabbitMQ to enable seamless asynchronous communication. Participate in code reviews, ensuring code quality and adherence to industry best practices. Apply multithreading and functional programming techniques to optimise application performance. Conduct mobile application and API testing to ensure product reliability and functionality. **About You:** 3-7 years of experience as a back-end developer. Strong proficiency in Java and an in-depth understanding of its ecosystem. Exceptional problem-solving and analytical skills, with a solution-oriented mindset. Experience with various design patterns and software development principles. Familiarity with all relevant technologies and tools listed above. **Bonus Points:** Hands-on experience with containerization technologies like Docker and Kubernetes. Advanced knowledge of DevOps practices and methodologies. Experience working with NoSQL databases such as MongoDB or Cassandra. Pay- INR 70,000 - 1,00,000 per month
Job Summary: We are looking for a passionate and skilled Frontend Developer with 2+ years of experience building modern, responsive, and scalable web applications using React.js. The ideal candidate should have a solid understanding of HTML, CSS, JavaScript, and experience in integrating frontend components with RESTful backend APIs. Familiarity with Java Spring Boot APIs is a plus. Key Responsibilities: Develop and maintain high-quality, reusable, and efficient frontend code using React.js Create responsive UI components using HTML5, CSS3, and JavaScript (ES6+) Integrate frontend applications with backend services and REST APIs Work closely with UX/UI designers, backend developers, and product managers to deliver high-quality products Optimize web applications for maximum speed and scalability Ensure cross-browser compatibility and mobile responsiveness Participate in code reviews, sprint planning, and team stand-ups Troubleshoot, debug, and upgrade existing applications Document development processes and code as needed Required Skills and Qualifications: Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience) 2+ years of professional experience in frontend development using React.js Proficient in HTML, CSS, JavaScript, and modern JavaScript frameworks/libraries Solid understanding of RESTful APIs and experience in consuming them Familiarity with Git version control Experience with frontend build tools like Webpack, Babel, or Vite Understanding of responsive and adaptive design principles Good to Have skills: Basic knowledge of Java Spring Boot APIs Experience with TypeScript Familiarity with state management (Redux, Context API) Testing experience using Jest or React Testing Library Understanding of CI/CD pipelines and deployment tools Exposure to Agile/Scrum methodologies Awareness of web accessibility standards Please Note: We are looking for immediate joiners or those with a notice period of 30 days or less. This is a fully office-based position. Salary: 40,000 - 50,000 INR per month
Job Title: Scrum Master (Techno-Functional | Agile | Process-Oriented) Location: Mumbai, India Experience: 7–8 Years Industry: Payment Solutions / BFSI / Retail / Healthcare Employment Type: Full-Time Job Summary: We are looking for an experienced and proactive Scrum Master with a techno-functional mindset , strong grounding in Agile practices , and a passion for process excellence . The ideal candidate will bring 7–8 years of overall experience, with a proven track record of enabling high-performing Agile teams in payment solutions, BFSI, retail, or healthcare domains . This role requires close collaboration with cross-functional teams and business stakeholders to drive Agile delivery, foster continuous improvement, and ensure alignment between technology and business goals. Key Responsibilities: Lead one or more Agile teams as a Scrum Master , facilitating Agile ceremonies such as Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives. Act as a techno-functional liaison — translating business requirements into technical goals and ensuring delivery aligns with organizational objectives. Work closely with Product Owners and stakeholders to manage product backlogs, define user stories, and prioritize sprint deliverables. Champion Agile values and best practices, ensuring adherence to frameworks like Scrum, Kanban, or SAFe. Identify and address impediments that hinder team progress and escalate when necessary. Track and report on team performance metrics, ensuring delivery commitments are met. Promote continuous improvement , retrospection, and adoption of Agile maturity across the organization. Collaborate with QA, DevOps, Architecture, and Business teams to ensure seamless, quality-driven releases. Contribute to Agile process enhancements and play an active role in Agile community-of-practice forums. Required Skills & Qualifications: 7–8 years of total experience in IT/Software Development, including 4+ years as a Scrum Master . Hands-on experience working in payment solutions , BFSI , retail , or healthcare domains. Strong techno-functional understanding of enterprise systems and business workflows. Deep knowledge of Agile methodologies and experience using tools like Jira , Confluence , or Azure DevOps . Proven ability to coach teams on Agile principles and practices. Excellent communication, stakeholder management, and facilitation skills. Strong process orientation with experience driving efficiency, quality, and Agile compliance. Relevant certifications preferred: Certified Scrum Master (CSM) , Certified SAFe Scrum Master , PMI-ACP , or equivalent. Nice to Have: Familiarity with DevOps concepts, CI/CD pipelines, and test automation strategies. Experience in scaled Agile environments (e.g., SAFe, LeSS). Exposure to regulatory environments or compliance-heavy domains like BFSI or healthcare. Understanding of digital payment platforms, retail POS systems, or core banking solutions. Why Join Us? Be a key contributor in driving Agile transformation in a fast-paced domain. Work with high-impact teams delivering real-world solutions in critical industries. Growth-oriented work culture with learning opportunities and domain exposure. Competitive compensation, flexible work arrangements, and a dynamic team environment. Pay: ₹1,00,000- ₹1,80,000.00 per month
Job Description: About Kayana Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point of sale systems to advanced solutions like self-service kiosks, giving brands the tools they need to scale and succeed. Our mission is to help businesses thrive through innovative technology, and we're always looking for talented individuals to join our team. Now operating globally across the USA, UK, Europe, and Australia, Kayana is proud to foster an inclusive culture. We support every employee with a personalized development plan, offering clear and achievable career paths for long-term success. Learn more about Kayana here: https://uk.linkedin.com/company/kayanaforbusiness About You Are you a proactive and organized HR professional looking to grow your career in a fast-paced, supportive environment? Kayana is looking for a dedicated HR Administrator to join our Srinagar office. In this key role, you’ll be the primary HR contact on-site, helping to manage and streamline day-to-day HR and office operations. You’ll work closely with our UK-based team, ensuring smooth processes, a positive employee experience, and effective coordination between offices. Responsibilities Act as a point of contact in the office for employee relations queries, giving advice Manage absence reporting and liaising with line managers Understand and communicate all company policies to employees Provide effective general administration support Facilitate the recruitment and onboarding process in Srinagar Support performance reviews, training coordination, and other key HR initiatives Monitor and update the HRIS systems Liaise with key stakeholders in the UK office What we offer A chance to take ownership of HR and admin responsibilities at a local level Exposure to working with an international team and UK-based leadership Opportunities to learn, grow, and contribute to a fast-growing business Supportive and friendly team environment Quaifications 2 years experience in HR or office administration A pro active attitude and ability to work independently Bachelor’s degree in HR or Business Administration preferred Strong organization skills Working hours: 11:00 - 20:00 In person role: You must live in Srinagar and be able to commute to the office 5 days a week. Office Address: Office in Lal Bazar, Srinagar, Jammu and Kashmir 190023. Schedule: Monday to Friday Experience: Human resources: 1 year (Required) Pay: 20,000 - 30,000 per month
Job description About Kayana Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, giving brands the tools they need to scale and succeed. Our mission is to help businesses thrive through innovative technology, and we're always looking for talented individuals to join our team. Now operating globally across the USA, UK, Europe, and Australia, Kayana is proud to foster an inclusive culture. We support every employee with a personalized development plan, offering clear and achievable career paths for long-term success. Find out more here: https://app.testgorilla.com/s/c4qppnxt Responsibilities ● Respond to client queries online. ● Be able to provide support in real-time to clients in the UK, US and Australia. ● Understand the difference between a software and hardware issue. ● Communicate with the line manager and escalate issues when needed. ● Track and report on the progress of bug fixes to clients. Requirements ● Good ability in written and spoken English. ● Computer literacy. ● Ability to learn quickly and follow troubleshooting guides. We want to hear from you if you're ready to take the next step in your career with a company committed to innovation, customer satisfaction, and employee growth. Join us in our journey to redefine the future of dining experiences worldwide. Shift Range We are seeking candidates who are available to work early mornings, late evenings, or overnight shifts. Additional premiums will be offered for hours worked during late shifts. What are we looking for? We seek individuals with experience in customer support and eager to work with an international brand and grow their careers. We also have openings for team leaders and managers across various shifts. We're looking for proactive individuals who can think independently, take ownership, and contribute to improving processes and systems. We'd love to hear from you if you can provide valuable feedback, drive improvements, and thrive in a dynamic environment! Pay: ₹30,000.00 - ₹50,000.00 per month
Role Overview: At Kayana, we are on a mission to help businesses thrive through innovative technology. Operating globally across the USA, UK, Europe, and Australia, we are dedicated to fostering an inclusive culture. We provide every employee with a personalized development plan, ensuring clear and achievable career paths for long-term success. Key Responsibilities: - Respond to client queries online. - Provide real-time support to clients in the UK, US, and Australia. - Differentiate between software and hardware issues. - Communicate with the line manager and escalate issues as necessary. - Track and report on the progress of bug fixes to clients. Qualifications Required: - Strong written and spoken English skills. - Proficiency in computer literacy. - Ability to learn quickly and follow troubleshooting guides. Join us at Kayana if you are prepared to advance in your career with a company committed to innovation, customer satisfaction, and employee growth. Be a part of our journey to reshape the future of dining experiences worldwide. (Note: No additional details of the company were mentioned in the job description.),