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0.0 - 5.0 years
3 - 4 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Roles & Responsibilities: Review and audit dealer-client call recordings related to order placements. Ensure calls are clear, complete, and accurately reflect trade details. Identify discrepancies, red flags, gaps or violations and instances of non-compliance. Maintain detailed and accurate audit documentation and reports. Work closely with the compliance team to resolve identified issues. Monitor adherence to internal call recording policies and procedures. Generate regular summary reports (MIS) on dealers compliance levels. Participate in training sessions for dealers to reinforce call compliance standards. Requirements: Strong understanding of stock exchange operations and regulatory fram...
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Roles & Responsibilities: Review and audit dealer-client call recordings related to order placements. Ensure calls are clear, complete, and accurately reflect trade details. Identify discrepancies, red flags, gaps or violations and instances of non-compliance. Maintain detailed and accurate audit documentation and reports. Work closely with the compliance team to resolve identified issues. Monitor adherence to internal call recording policies and procedures. Generate regular summary reports (MIS) on dealers compliance levels. Participate in training sessions for dealers to reinforce call compliance standards. Requirements: Strong understanding of stock exchange operations and regulatory fram...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for the following tasks as a CRM Executive: - Following up with bankers for bank disbursement. - Preparing and sending demand letters based on work progress. - Coordinating with the site team to track the status of flats and schedule possession. - Sending SOA to the accounting team and following up until NOC is received. - Responding to all emails from clients within 24 hours. The ideal candidate for this role should have: - Minimum 1 year of experience in a Real Estate company with collections experience. - Ability to work in a fast-paced environment and manage multiple tasks simultaneously. - Detail-oriented with strong organizational and problem-solving skills. - P...
Posted 1 month ago
0.0 - 1.0 years
0 - 0 Lacs
bangalore
On-site
Job Title: Customer Support (English + South Indian Languages) Location: Marathahalli & Hebbal, Bangalore Experience: Freshers Salary: 18.5K CTC | 15.1K Take Home Work Schedule: 6 days/week, Day Shift, 1 rotational week off Joining: Immediate Job Overview: We are seeking enthusiastic and customer-focused individuals to join our Customer Support team. The ideal candidate will be responsible for assisting customers, resolving queries, and ensuring a smooth service experience. Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats. Provide accurate information and support to customers in English and South Indian languages. Escalate complex issues to the relevant dep...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
You will be responsible for providing support for banking software applications, CRM platforms, and other enterprise systems. In case of complex issues, you will escalate them to Level 2/3 support or relevant departments. It is essential to log all issues and their resolutions accurately in the help desk system. Collaboration with IT, product, and operations teams is crucial to enhance user experience and minimize recurring issues. Additionally, you will play a role in onboarding and training new users on banking applications and CRM tools. Keeping knowledge base articles and documentation for common problems and solutions updated is also part of your responsibilities. Proficiency in Telugu/...
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
gurugram
Work from Office
Responsibilities: *Communication Clear concise speech and ability to convey information persuasively. *Resilience Handling rejection gracefully and adapting high pressure situation. *Language Hindi Basic English Tamil Telugu Any 2 of them. Annual bonus
Posted Date not available
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