Key Responsibilities: Handle customer inquiries and provide top-notch technical support. Collaborate with team members to deliver seamless customer experiences. Respond to customer inquiries via integrated platforms, email, and social media channels. Utilize analytical skills to troubleshoot and resolve technical issues promptly. Multi-task and manage time effectively in a fast-paced environment. Qualifications: Customer Support and Technical Support skills. Strong interpersonal skills for effective communication with customers and team members. Proven ability to ensure customer satisfaction through exceptional support services. Analytical skills to identify and resolve technical issues. A Bachelor’s degree, technical certification, or equivalent work experience. Excellent written and verbal communication skills. Benefits: Competitive salary Overtime Extra Performance Bonus Paid Off Leave Paid sick time for your well-being. Working Hours: Morning shift (8:00am - 4:30pm) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Schedule: Fixed shift Morning shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Required) Work Location: In person

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Customer Support Representative