Customer Support Representative

Key Responsibilities:

• Handle customer inquiries and provide top-notch technical support.
• Collaborate with team members to deliver seamless customer experiences.
• Respond to customer inquiries via integrated platforms, email, and social media channels.
• Utilize analytical skills to troubleshoot and resolve technical issues promptly.
• Multi-task and manage time effectively in a fast-paced environment.

Qualifications:

• Customer Support and Technical Support skills.
• Strong interpersonal skills for effective communication with customers and team members.
• Proven ability to ensure customer satisfaction through exceptional support services.
• Analytical skills to identify and resolve technical issues.
• A Bachelor’s degree, technical certification, or equivalent work experience.
• Excellent written and verbal communication skills.

Benefits:

• Competitive salary
• Overtime Extra
• Performance Bonus
• Paid Off Leave
• Paid sick time for your well-being.

Working Hours:

• Morning shift (8:00am - 4:30pm)

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Paid sick time

Schedule:

• Fixed shift
• Morning shift

Supplemental Pay:

• Performance bonus

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person