Customer Support Representative || Premium Process

0 - 5 years

0 - 4 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Interact with premium customers through calls and chats Provide prompt and effective solutions to queries and concerns Maintain a high standard of service quality and customer satisfaction Accurately log all customer interactions in CRM tools Work closely with internal teams for escalations and resolution Meet daily performance targets and quality benchmarks Candidate Profile: Excellent spoken and written English skills Graduate / Undergraduate Prior experience in handling international premium clients is preferred Customer-first approach with attention to detail Proficient in multitasking and using service tools Immediate joiners preferred

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Linchpin Technologies logo
Linchpin Technologies

Information Technology and Services

San Francisco

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