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1 years

2 - 3 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position Overview:

We are looking for candidates with strong communication skills, a customer-centric mindset, and prior experience handling escalated queries in a fast-paced environment.

Key Responsibilities:

  • Handle escalated customer concerns promptly and professionally.
  • Communicate clearly and effectively in both English and Hindi.
  • Ensure timely and satisfactory resolution of customer issues.
  • Maintain accurate records of all customer interactions.
  • Collaborate with internal departments for quick issue resolution.

Candidate Requirements:

  • Minimum 6 months- 1 year of documented experience in customer support or client servicing.
  • Excellent verbal and written communication in English and Hindi.
  • Strong interpersonal, analytical, and problem-solving skills.
  • Ability to adapt quickly to a dynamic work environment.

Relocation Support (for Outstation Candidates):

  • Reimbursement of travel expenses to Indore.
  • 14 days of company-provided accommodation with complimentary breakfast.
  • ₹10,000 relocation bonus (applicable for candidates relocating from over 175 KM away).

Join a leading e-commerce brand and be the voice that makes a difference.
Apply now to be part of our growing team in Indore!

Job Types: Full-time, Permanent

Pay: ₹21,000.00 - ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Performance bonus

Language:

  • English (Required)

Work Location: In person

Speak with the employer
+91 9522600112

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