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Xmc Inc.
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Customer Support Representative

Customer Support Representative

Xmc Inc.

0 - 1 years

1 - 2 Lacs

pune

Posted:1 day ago| Platform:

Apply

Skills Required

excellent communication in english bpo customer service ms office tools international chat process email process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for dynamic and detail-oriented individuals to join growing team in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts.

Key Responsibilities:

Process customer requests and transactions accurately and efficiently.
Ensure compliance with company policies and quality standards.
Meet daily productivity and quality targets.
Collaborate with team members to enhance process efficiency.
Adapt to changing work processes and business needs.

Requirements:

Any graduate (freshers are welcome to apply).
0 to 1 year of experience in a BPO or customer service role.
Strong written communication skills.
Ability to work in rotational shifts and rotating week-offs.
Basic computer proficiency and typing skills.
Immediate joiners preferred.
Shuld be willing to work from Office
Ability to Travel self to work daily in all shifts

Job Types:

Full-time, Permanent, Fresher

Schedule:

Night shift
Rotational shift
UK/US shift

Supplemental Pay:

Overtime pay
Performance Incentives

Ability to commute/relocate:

2nd floor, Saikar's Classic, High5 Building, Above Maharashtra Foods, Pan Card Club Rd, Baner Gaon, Baner, Pune, Maharashtra 411045

More Jobs at Xmc Inc.

Customer Support Representative

pune

Experience: Not specified

INR 1 - 2 Lacs

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Xmc Inc.

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Customer Support Representative

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

We are looking for dynamic and detail-oriented individuals to join growing team in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts.

Key Responsibilities:

Process customer requests and transactions accurately and efficiently.

Ensure compliance with company policies and quality standards.

Meet daily productivity and quality targets.

Collaborate with team members to enhance process efficiency.

Adapt to changing work processes and business needs.

Requirements:

Any graduate (freshers are welcome to apply).

0 to 1 year of experience in a BPO or customer service role.

Strong written communication skills.

Ability to work in rotational shifts and rotating week-offs.

Basic computer proficiency and typing skills.

Immediate joiners preferred.

Shuld be willing to work from Office

Ability to Travel self to work daily in all shifts

Job Types:

Full-time, Permanent, Fresher

Schedule:

Night shift

Rotational shift

UK/US shift

Supplemental Pay:

Overtime pay

Performance Incentives

Ability to commute/relocate:

2nd floor, Saikar's Classic, High5 Building, Above Maharashtra Foods, Pan Card Club Rd, Baner Gaon, Baner, Pune, Maharashtra 411045

More Jobs at Xmc Inc.