Customer Support Representative

0 years

1 - 0 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Answer incoming customer phone calls and take appropriate action for each call
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company
  • Attend mandatory training sessions to stay updated on product or company policy changes
  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
  • Input data into the company computer platform to keep each customer record updated
  • Excellent interpersonal communication skills
  • High level of professionalism
  • Must be available to work some holidays and weekends
  • Strong problem solving abilities
  • Age limit 18 to 30
  • Only fresher candidate appiled now

Job Types: Full-time, Fresher

Pay: ₹10,131.67 - ₹17,223.59 per month

Benefits:

  • Health insurance

Work Location: In person

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