0 - 3 years
1 - 3 Lacs
Posted:20 hours ago|
Platform:
Work from Office
Full Time
Were Hiring!
Blended Process International Voice (Customer Service)
Work from Office | Mumbai
Are you a confident communicator with a passion for helping customers? Join Hexaware Technologies and take your career to the next level!
Job Roles & Responsibilities:
Handle inbound and outbound international customer calls efficiently
Provide accurate information and support to resolve customer queries
Maintain professionalism and ensure customer satisfaction at all times
Follow call quality standards and achieve performance KPIs
Update CRM tools and ensure proper documentation of each interaction
Collaborate with team members to improve processes and service delivery
Position Details:
Role: Customer Service International Voice (Blended Process)
Experience: Minimum 6 months in an International Voice Process
Education: 12th Pass / Graduate
Work Days: 5 Days a Week (1 Rotational & Sunday Off)
Shift Window: Between 5:30 PM 6:30 AM (Any 9-hour shift)
Location: Mumbai (Work from Office)
Hiring Process:
1 HR Interview
2 Email Assessment
3 Operations Round
Apply Now!
Email: abhishekm21@hexaware.com
Contact: Abhishek Mishra 8369906998/9321937977
Important Notes:
All previous employment documents are mandatory for joining.
Applications are accepted only from candidates residing in the following areas:
Central Line: Ambernath to Ghatkopar
Trans Harbour: Thane to Panvel
Harbour Line: Vashi to Chembur
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