Customer Support-Non Voice Process

0 - 3 years

2 - 4 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Job Title: International Chat Process Voice/Non-Voice Support

Location: Hyderabad

Shift: Rotational shifts

Week Offs: 2 rotational week offs

Transport: Two-way cab provided

We are hiring for International Chat Process for both freshers and experienced candidates who are passionate about customer service and communication.

As a chat support executive, you will be responsible for assisting international customers via live chat and email, resolving their queries, and ensuring excellent service delivery.

Responsibilities:

Handle customer queries and complaints through live chat and emails.

Provide accurate and timely information to customers.

Maintain a high level of professionalism and empathy during interactions.

Ensure customer satisfaction and adhere to process guidelines.

Requirements:

Excellent written and verbal communication skills in English.

Basic computer knowledge and typing speed.

Flexibility to work in rotational shifts.

Freshers and experienced candidates can apply.

Perks & Benefits:

Two-way cab facility.

Attractive salary package with performance-based incentives.

Growth opportunities in a global work environment.

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