Customer Support

0 years

0 Lacs

Posted:6 hours ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

We are currently looking for Customer Support Specialist to join our team, eager to join a growing international project.


Qualifications & experience:

At least a Bachelor's degree in any discipline

Excellent communication skills and a high literacy rate (English and Hindi)

High-performance computer, as well as a stable Internet connection is required

Experience of working in Customer Support field will be a plus


💡 During the probation period, the successful candidate will work remotely. This allows for flexibility and the opportunity to demonstrate skills and capabilities in a remote setting. After the probation period the relocation and in-office work in Malaysia will be required and supported by the company.


Tasks & responsibilities:

Respond to customer inquiries via livechat, email, phone or social media platforms

Provide accurate, valid, and complete information by using the right methods/tools

Resolve product or service-related problems by clarifying the customer's complaint, selecting and explaining the best solution

Maintain a deep knowledge of the company's products, services, and policies

Collaborate with team members and other departments to ensure customer issues are addressed effectively


Work Timing: full-time, flexible schedule, 12 hours/shift (one-hour break included)


Benefits:

Competitive salary + сovering the relocation package

Training provided

Opportunities for career growth

Long term work

Friendly team

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