Job
Description
As an Operations & Client Support Executive at our company in Kochi, you will have the exciting opportunity to be involved in various aspects of logistics, market research, sales support, client relationship management, and order processing. Your role will be crucial in ensuring smooth operations and delivering high-quality service to both internal and external stakeholders. **Key Responsibilities:** - Assist in managing daily logistics operations to ensure timely delivery of products in optimal condition. - Conduct market research to provide valuable insights for the sales team regarding customer behavior, competitor activity, and market trends. - Facilitate the end-to-end order processing cycle to accurately record, track, and fulfill customer orders. - Build and maintain strong client relationships by understanding client needs and providing prompt support. - Maintain detailed records of shipment status, inventory levels, order details, and client communications. - Coordinate with vendors, transporters, and internal departments to resolve logistical challenges. - Contribute to the development of distribution strategies to improve delivery timelines and operational efficiency. - Prepare and analyze performance reports focusing on key logistics, sales, and customer service metrics. - Assist in creating sales presentations and reports using data from market research and client feedback. **Qualifications Required:** - Recent graduates or students pursuing a degree in Supply Chain Management, Logistics, Business Administration, Sales, or Marketing are encouraged to apply. - Foundational knowledge of supply chain processes, logistics functions, and market research techniques is preferred. - Strong verbal and written communication skills for effective collaboration across departments and with external stakeholders. - Ability to multitask, manage time efficiently, and prioritize tasks in a fast-paced, team-oriented environment. - Excellent attention to detail, organizational capabilities, and commitment to delivering quality work. - Proficiency in MS Office tools, especially Excel, Word, and Outlook, with basic data analysis skills. - Proactive attitude, problem-solving mindset, and willingness to learn new skills and take on challenges. This role provides a solid foundation for individuals looking to kickstart a career in logistics, client services, or sales support. You will have ample opportunities for growth and learning in a supportive and dynamic environment. As an Operations & Client Support Executive at our company in Kochi, you will have the exciting opportunity to be involved in various aspects of logistics, market research, sales support, client relationship management, and order processing. Your role will be crucial in ensuring smooth operations and delivering high-quality service to both internal and external stakeholders. **Key Responsibilities:** - Assist in managing daily logistics operations to ensure timely delivery of products in optimal condition. - Conduct market research to provide valuable insights for the sales team regarding customer behavior, competitor activity, and market trends. - Facilitate the end-to-end order processing cycle to accurately record, track, and fulfill customer orders. - Build and maintain strong client relationships by understanding client needs and providing prompt support. - Maintain detailed records of shipment status, inventory levels, order details, and client communications. - Coordinate with vendors, transporters, and internal departments to resolve logistical challenges. - Contribute to the development of distribution strategies to improve delivery timelines and operational efficiency. - Prepare and analyze performance reports focusing on key logistics, sales, and customer service metrics. - Assist in creating sales presentations and reports using data from market research and client feedback. **Qualifications Required:** - Recent graduates or students pursuing a degree in Supply Chain Management, Logistics, Business Administration, Sales, or Marketing are encouraged to apply. - Foundational knowledge of supply chain processes, logistics functions, and market research techniques is preferred. - Strong verbal and written communication skills for effective collaboration across departments and with external stakeholders. - Ability to multitask, manage time efficiently, and prioritize tasks in a fast-paced, team-oriented environment. - Excellent attention to detail, organizational capabilities, and commitment to delivering quality work. - Proficiency in MS Office tools, especially Excel, Word, and Outlook, with basic data analysis skills. - Proactive attitude, problem-solving mindset, and willingness to learn new skills and take on challenges. This role provides a solid foundation for individuals looking to kickstart a career in logistics, client services, or sales support. You will have ample opportunities for growth and learning in a supportive and dynam
