Customer Support - Korean Language || Telus Digital - Noida

TELUS International

1 - 6 years

4 - 9 Lacs

noida

Posted:18 hours ago| Platform:

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Skills Required

korean language korean thai

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Respond to inbound and outbound calls of the customers in Korean or English language.
Assist US-based members and providers with accurate and timely information.
Meet and exceed key performance metrics including quality, customer satisfaction (CSAT), and Average Handling Time (AHT).
Collaborate with internal teams for escalation resolution and process improvement.

Preferred candidate profile

Qualification : Graduate, Post Graduates can apply (undergraduates are not eligible)
Minimum 1 Year of experience as Korean or Thai language expert is required in International voice process
Excellent communication in English.
Should be comfortable in night shifts and rotational week offs.

Perks and Benefits

Competitive Salary
Attractive Annual Bonus
Free pick up and drop facility will be provided within 35 Kms range
Medical Insurance
Life Insurance

Contact - Yamini || 7982045663

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