Customer Support International Voice ( US shift rotational )

Greetings from Personal Network!

Customer Support Associate International Voice Process (US Shift)

Job Overview

• Process    :

• Role          :

• Shift          :

• Location    :

About the Opportunity

This opportunity is ideal for candidates looking to build a rewarding career with a global organization. You will work in a fast-paced, professional environment, engage with international customers, and gain valuable global exposure along with long-term career growth.

Roles and Responsibilities

• Handle inbound and outbound voice calls with customers from the US market

• Understand customer concerns and provide timely and effective solutions

• Provide accurate and clear information related to products and services

• Maintain a professional, polite, and empathetic approach during customer interactions

• Accurately record call details and customer information in internal systems

• Meet performance benchmarks related to quality, resolution time, and customer satisfaction

• Coordinate with internal support teams to ensure quick and effective issue resolution

Eligibility Criteria

• 1 to 10 years of experience in international BPO, voice process, or customer service

• Excellent spoken English with strong communication skills

• Willingness to work night shifts as per US business hours

• Good interpersonal skills with a strong problem-solving mindset

• Basic computer knowledge with typing proficiency

Contact Details (Call / WhatsApp)

• Nihal :

• Raj    :

Best wishes,