Customer Support Intern

Responsibilities:

• 💬 Respond to user queries on WhatsApp and calls with professionalism and empathy.
• 📋 Help members submit or update their biodata and verify details.
• 🤝 Assist new users in joining the right WhatsApp groups or subscription plans.
• 📞 Follow up with interested users for payments or upgrades.
• 🧠 Maintain proper communication logs and feedback in Google Sheets.
• 🌟 Ensure a positive experience for every member joining our community.

Requirements:

• 🎓 Minimum qualification: Graduate or pursuing graduation (any stream).
• 🗣️ Strong communication skills in Hindi (English is a plus).
• 💻 Basic computer and WhatsApp Business knowledge.
• 🤗 Friendly, patient, and people-oriented personality.
• 🕐 Available to work full-time from Ramnagar office.

Perks & Benefits:

• 📄 Internship certificate and Letter of Recommendation.
• 💼 Chance to be absorbed as a full-time Customer Support Executive post internship.
• 🌱 Hands-on experience in customer handling and matrimonial platform operations.
• 🎉 Work in a positive, growth-focused environment connecting real families.