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Ignites Human Capital
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customer support

customer support

Ignites Human Capital

0 - 5 years

0 - 4 Lacs

Bengaluru Karnataka India

Posted:11 hours ago| Platform: Foundit logo

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Skills Required

Communication Skills CRM Problem-Solving Abilities English language proficiency

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities

Provide exceptional customer support to clients through phone calls
Handle customer queries related to products/services offered by Accenture.
Resolve issues promptly and efficiently while maintaining a high level of professionalism.
Collaborate with internal teams to resolve complex customer complaints.
Meet performance targets set by the organization for quality, productivity, and sales metrics.

Desired Candidate Profile

0-5 years of experience in BPO/Call Centre environment (International Voice Process).
Excellent communication skills with ability to handle international customers effectively.
Strong problem-solving skills with attention to detail and analytical thinking.
Ability to work in rotational shifts including night shifts (if required).
Graduation from any stream with good English language proficiency.

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