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customer support

City Craft Technologies Pvt.Ltd

0 years

1 - 2 Lacs

india

Posted:2 days ago| Platform: GlassDoor logo

Apply

Skills Required

support resolve communication service

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

We are looking for enthusiastic and dynamic Customer Support & Field Sales Executives (Freshers) to join our team. This role offers a great opportunity to start your career, interact directly with customers, and develop essential skills in sales and customer service.

Key Responsibilities:✅ Customer Support:

Respond to customer queries via calls, emails, and messages in a professional manner.
Provide accurate information about products and services.
Address and resolve customer complaints or issues promptly.
Maintain proper records of customer interactions.
Follow up with customers to ensure satisfaction.

✅ Field Sales:

Visit customers and potential leads in the assigned area.
Promote and demonstrate products or services to customers.
Identify new sales opportunities and generate leads.
Achieve monthly sales targets set by the company.
Build and maintain long-term customer relationships.

Requirements:

Freshers / Recent Graduates are welcome to apply.
Good communication and interpersonal skills.
Ability to work independently and in a team.
Positive attitude, confidence, and customer-focused mindset.
Basic knowledge of MS Office and smartphones.
Willingness to travel within the assigned region.

Preferred Qualification:

Any Graduate (B.Com, BBA, BA, etc.).
Prior experience in customer service or sales is a plus but not mandatory.

Benefits:

Attractive salary with performance-based incentives.
On-the-job training.
Career growth opportunities.
Field exposure and professional development.

* Mail: sowmya.a@citycraft.in

* Contact No: 8790250044

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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