We are opening for the Customer care executive. Qualification: - Any Graduates Candidate should be fluent in Hindi and English (Versant Level 4) 6 Days working 1-day rotational week. (During the training) Shift Timing Males 24/7 Good Communication Skills in English and Hindi Good Coordination and Administrative skills Good Interpersonal skills Ability, Interest and willingness to learn Fast Learner, Dedicated, Enthusiastic, Responsible Ability to work independently & collectively. Comfortable using Ms-Word and Excel (V-lookup, H-lookup, Pivot Table) CTC 14 k to 19k and Quarterly bonus 3000
Process: E-commerce/Voice/ Chat (Non-Voice) Role: Voice/Chat Process Associate Qualification Required: Minimum 12th Pass Skills Required: Excellent English communication skills (written) Salary:18000 to 23,250 (Fixed CTC) + 2,500 PLI (Performance Linked Incentives) Shift: 5 Days Working Night Shifts Transport Facility (MNS): No cabs Work Mode: Onsite ( office-based) Assessment Rounds: 1. HR Round 2. Operations Round 3. AMCAT Test 4. Non-Voice Versant Test
We are having an opening for a Quality analyst for the Bpo. Opening for the Inbound and outbound process,interested please apply. Need On paper at least one year exp. Interested can apply today. Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data to CS team lead and manager. Uses quality monitoring data management system to compile and track performance at team and individual level. Participates in customer and client listening programs to identify customer needs and expectations. Provides actionable data to various internal support groups as needed. Provides feedback to CS agents, team leader, assistant managers, and Managers Prepares and analyzes internal and external quality reports for management staff review Graduation Must