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5.0 - 10.0 years
3 - 6 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities: Prospecting and Lead Generation: Utilize various channels such as networking, cold calling, and market research to identify potential clients. Generate leads and build a robust pipeline of prospective accounts. Client Engagement and Relationship Building: Initiate contact with key decision-makers within target companies. Develop and nurture relationships with clients, understanding their needs and objectives. Conduct meetings, presentations, and negotiations to secure new business opportunities. Strategic Account Development: Develop a deep understanding of the industry landscape and competitive positioning. Identify opportunities for growth within existing accounts and strategically expand the company s footprint. Collaborate with internal teams to tailor solutions to meet the specific needs of clients. Pipeline Management: Manage the sales pipeline effectively, tracking progress and updating key stakeholders as necessary. Utilize CRM systems to maintain accurate records of interactions and sales activity. Transitioning Accounts: Work closely with Key Account Managers to facilitate a smooth handover process for newly acquired accounts. Provide comprehensive insights and background information to ensure continuity in client relationships. Market Research and Analysis: Stay informed about industry trends, market developments, and competitor activities. Analyze data to identify new opportunities and areas for growth. Qualifications: Bachelor s degree in Business Administration, Marketing, or a related field (Master s degree preferred) Proven track record of success in business development, sales, or account management Strong communication, negotiation, and presentation skills Ability to build rapport and maintain long-term client relationships Strategic thinker with excellent problem-solving abilities Self-motivated and results-oriented, with a passion for exceeding targets
Posted 1 day ago
0.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Sales Freshers Overview The Sales Freshers position is an entry-level role designed for individuals who are eager to kickstart their careers in the dynamic field of sales. This role is critical to the organization&aposs growth as it involves engaging with potential customers, understanding their needs, and presenting compelling solutions. In addition, Sales Freshers will play a pivotal part in brand promotion and customer acquisition strategies. As the face of the company, sales team members not only meet sales targets but also build lasting relationships with clients, enhancing customer satisfaction and loyalty. Successful candidates will have a passion for sales, strong interpersonal skills, and a proactive approach to learning. This opportunity offers extensive training and mentorship to equip fresh graduates with the necessary skills and knowledge to thrive in a competitive market. By fostering a sales culture, the organization aims to ensure that new talents contribute meaningfully while developing their skills for future career advancement. Key Responsibilities Engage potential customers through outreach and networking. Understand customer needs and present appropriate solutions. Maintain up-to-date knowledge of products and services. Prepare sales presentations and proposals tailored to specific clients. Collaborate with the sales team to align strategies and achieve targets. Participate in training sessions to enhance sales skills and product knowledge. Follow up with leads and prospects to nurture relationships. Assist in developing marketing materials and promotional activities. Record and track sales activities using CRM tools. Provide relevant feedback from customers to management for product improvement. Generate and qualify leads through various channels. Stay informed about industry trends and competitors. Actively participate in team meetings and contribute ideas. Work towards individual and team sales goals and KPIs. Manage time efficiently to meet deadlines and priorities. Required Qualifications Bachelor&aposs degree in Business, Marketing, or a related field. No prior work experience required; internships are a plus. Strong interpersonal and communication skills. Ability to work in a team environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Willingness to learn and adapt to changing environments. Basic understanding of sales principles and customer service. Desire to work in a fast-paced, target-driven atmosphere. Excellent organizational skills and attention to detail. Fluency in local language; proficiency in English is advantageous. Self-motivated with a positive attitude. Effective listening skills and empathy towards customer needs. Creative problem-solving abilities. Ability to handle rejection and stay motivated. Comfortable with remote communication tools. Skills: proficiency in microsoft office suite,communication,lead generation,problem-solving abilities,interpersonal skills,communication skills,teamwork,real estate,strong interpersonal skills,understanding of industry trends,crm tools,listening skills,team collaboration,critical thinking,adaptability,microsoft office suite,sales principles,customer service,attention to detail,problem-solving,time management,problem-solving skills,creative problem-solving,organizational skills Show more Show less
Posted 2 days ago
0.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
We are seeking a proactive and customer-focused Account Manager to oversee key client relationships, drive adoption, and ensure value realization from our software products. The role demands strong relationship-building skills, commercial acumen, and the ability to align product capabilities with customer business goals. Excellent Communication Skills : Strong verbal & written comm skills. Good Listener. convey info clearly & persuasively. Interpersonal Skills : Ability to build rapport, establish trust with clients, empathetic and willing to say NO Customer Focus : Desire to understand & address needs of clients. Should be responsive & proactive. Problem-Solving Abilities : The ability to identify problems, analyze situations, and develop creative solutions. Negotiation and Influencing Skills : Account managers need manage expectations, and influence decision-making processes with clients. Strong negotiation and influencing skills are critical for navigating complex business relationships and driving mutually beneficial outcomes. Organizational Skills : Ability to prioritize tasks, Attention to detail. Sales Acumen : Willingness to identify upsell and cross-sell opportunities, and driving revenue growth. Analytical Skills : Track key performance indicators (KPIs), and derive insights from customer interactions is valuable for informing strategic decision-making and optimizing account management strategies. Adaptability and Resilience : The ability to adapt to change, overcome obstacles, and maintain composure under pressure is essential for success in account management roles. Team Player Mentality : Collaboration and teamwork are often required in account management, particularly when coordinating work effectively with colleagues across different departments. Act as a trusted advisor and main point of contact for customer escalations and solutioning. Renewal and Contract Management : Proactively engage with the client to discuss contract renewals and extensions. Review and negotiate contract terms, pricing, and service levels. Ensure timely renewal of contracts to maintain continuity of service. Manage contract documentation and administrative tasks related to renewal. Show more Show less
Posted 2 days ago
0.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Aditi Pharma is looking for Business Development Executives. Looking for Executives with Pharmaceuticals or Medicals Representative Experiences. Role Description This is a full-time on-site role for a Business Development Executive located in Bengaluru. The Business Development Executive will be responsible for driving the sales and business development activities of the company. Daily tasks will include identifying and pursuing new business opportunities, managing client relationships, preparing and delivering sales presentations, and collaborating with internal teams to ensure successful service delivery. The role also involves consulting with clients to understand their needs and ensuring that solutions are aligned with their requirements. Qualifications Service Delivery and Consulting skills Sales skills and experience in Business Development Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to work effectively in a team and independently Experience in the pharmaceutical or healthcare industry is a plus Under Graduates or Graduates in Business Marketing, or related field Show more Show less
Posted 2 days ago
1.0 - 3.0 years
7 - 12 Lacs
Mumbai, Maharashtra, India
On-site
Key Accountabilities and main responsibilities Strategic Focus Provide superior service to funds, members and key stakeholders meeting Service and quality standards. Complete daily processing within required Service Standards. Operational Management Provide superior service to funds, employers and members by meeting Service and quality standards. Process and complete all operations administrative. Ensure compliance with all legislative, financial and fund specific procedures to minimise any risk to the business. Quality review work to minimise rework of tasks and maintain high quality standards. Ensure the quality and productivity standards are met. Complete all transactions across funds as required. Communicate effectively with internal and external stakeholders to resolve enquiries. Complete adjustments and investigations as appropriate and as instructed. Participate as a positive member of the team by co-operating with others to achieve the teams goals. Governance & Risk Comply with all company policies, our core values and procedures. Ensure compliance with all legislative, financial and fund specific procedures to minimise any risk to the business. To create & upkeep Business Process Manuals & Make training manuals. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Experience 3-5 Years of experience in financial services industry Good understanding of relevant Superannuation legislation Sound knowledge of MS Office and other software packages Previous administration skills data entry / high volume type role, ideally in a financial service industry Accuracy and high attention to detail. Possess effective communication skills, both written and verbal Generate creative solutions to address problems and commit to follow through. Possess a sound knowledge of technical and compliance issues, understanding the relevant policies and legislation. Personal Attributes Good investigation and problem-solving abilities. Ability to follow procedure documents and identify opportunities for process improvements. Customer focused with the ability to collaborate with others to achieve desired outcomes. Ability to prioritise and time manage multiple tasks to meet tight deadlines.
Posted 2 days ago
8.0 - 13.0 years
0 - 4 Lacs
Bengaluru, Karnataka, India
On-site
YOU MUST HAVE Bachelor s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics 8+ years of experience in engineering leadership roles Prior experience in managing cross-functional teams and stakeholders Strong technical expertise in the relevant engineering discipline Proven track record of successful project execution and delivery Excellent leadership, communication, and interpersonal skills Strategic thinking and problem-solving abilities WE VALUE Advanced Engineering degrees like EE (Electrical Engineering), ME (Mechanical Engineering) etc. based on job title Strong leadership and team management abilities Ability to drive innovation and foster a culture of continuous improvement Experience with engineering best practices and quality standards Knowledge of industry trends and advancements in the relevant engineering discipline Strong commitment to safety, quality, and compliance YOU MUST HAVE Bachelor s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics 8+ years of experience in engineering leadership roles Prior experience in managing cross-functional teams and stakeholders Strong technical expertise in the relevant engineering discipline Proven track record of successful project execution and delivery Excellent leadership, communication, and interpersonal skills Strategic thinking and problem-solving abilities WE VALUE Advanced Engineering degrees like EE (Electrical Engineering), ME (Mechanical Engineering) etc. based on job title Strong leadership and team management abilities Ability to drive innovation and foster a culture of continuous improvement Experience with engineering best practices and quality standards Knowledge of industry trends and advancements in the relevant engineering discipline Strong commitment to safety, quality, and compliance Key Responsibilities : Provide strategic direction and leadership to the engineering function Oversee the planning, execution, and delivery of engineering projects Collaborate with cross functional teams and stakeholders to drive innovation and achieve business objectives Ensure adherence to engineering best practices, quality standards, and regulatory requirements Manage and optimize engineering resources, budgets, and timelines Identify and implement process improvements to enhance efficiency and productivity Lead and develop a high performing engineering team
Posted 6 days ago
5.0 - 8.0 years
3 - 20 Lacs
Bengaluru, Karnataka, India
On-site
Qualifications: MBA (Finance) or Chartered Accountant (CA) with 5+ years of experience. Deep understanding of financial workflows, including invoicing, billing, and international taxation. Job Responsibilities: Proficiency in Invoicing/Billing Processes: Manage and optimize billing workflows within a SaaS environment, ensuring they are efficient, scalable, and compliant. Tax Compliance: Deep understanding of tax regulations, including VAT, GST, and withholding taxes, for countries such as the US, UK, AU, and NZ. Review and ensure the correct application of tax rules in billing systems for global customers. Collaborate with tax teams to update systems with new tax rules and rates. Financial Services Software Expertise: Proficient in tools like Oracle NetSuite, Zoho, Freshworks, or similar SaaS platforms. Working experience in setting up financial workflows within these tools, including tax calculations and reporting. Workflow Review & Implementation: Act as a functional SME to review invoicing and billing workflows before implementation. Implement SaaS-based invoicing/billing frameworks and tools to streamline processes. Testing & Issue Resolution: Document, track, and resolve workflow defects and issues identified during testing. Work closely with testers and developers to ensure proper resolution and integration of fixes. Cross-Functional Collaboration: Participate in workflow development discussions, contributing to sprint planning, stand-ups, and retrospectives. Advocate for quality, compliance, and user satisfaction throughout the development lifecycle. Global Team Coordination: Work effectively with distributed teams to manage testing, implementation, and updates to financial workflows. Documentation & Reporting: Prepare detailed documentation on invoicing, billing, and taxation workflows for stakeholders. Generate compliance reports for audits and regulatory filings across different countries. Skills & Competencies: In-depth knowledge of invoicing and billing processes within SaaS platforms. Expertise in multi-country taxation for the US, UK, AU, and NZ. Analytical mindset with strong troubleshooting and problem-solving abilities. Exceptional communication skills for articulating complex financial workflows and issues. Ability to manage multiple projects independently or within a collaborative team environment. Detail-oriented with a commitment to delivering high-quality, compliant solutions.
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Noida
Work from Office
- Handle student queries via call, email, and chat - Resolve issues promptly and professionally - Ensure high customer satisfaction - Maintain service quality standards - Work in a fast-paced EdTech environment Required Candidate profile - Excellent English communication - Strong interpersonal & problem-solving skills - Customer-focused attitude - Basic tech knowledge - 0–2 years of experience in support roles preferred
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Thane
Work from Office
Behavioral Therapist Full-Time (On-Site) Location: Proficio Therapy Services Center, Thane Proficio Therapy Services is seeking a dedicated Behavioral Therapist to join our team and make a meaningful impact on children's lives. If you are passionate about helping children with developmental and behavioral challenges, we encourage you to apply. Key Responsibilities: Provide one-on-one therapy to children with developmental or behavioral concerns. Implement Applied Behavior Analysis (ABA) techniques and other evidence-based interventions. Collaborate with a multidisciplinary team to ensure comprehensive care. Monitor progress and adjust treatment plans as needed. Educate and support parents and caregivers to promote positive behavioral changes. Qualifications: Bachelors degree in Psychology, Behavior Analysis, or a related field. Experience working with children, particularly those with developmental or behavioral challenges. Strong interpersonal and communication skills. Ability to work both independently and collaboratively as part of a team. Why Join Us? Supportive and inclusive work environment. Opportunities for professional growth and continuing education. The chance to make a meaningful impact on children's lives. Compensation & Benefits: Salary: 30,000 + Incentives Medical Insurance If you are committed to making a difference and eager to grow in your career, we would love to hear from you. Apply now!
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
Kolkata
Work from Office
Looking for a talented professional with strong analytical, logical, and problem-solving skills to join our Merchandising team as an Export Executive. The role involves regular communication with international buyers and proactive collaboration with Product Development (PD) and Production teams to ensure timely delivery of results and orders. Requirements: Fresher or minimum 1 year of industry experience. Prior exposure to the domestic market is highly desirable. Good communication and coordination skills. If you thrive in a dynamic, fast-paced environment and have the ability to manage multiple priorities efficiently, we would love to have you on board!
Posted 2 weeks ago
1.0 - 3.0 years
0 - 3 Lacs
Bengaluru, Karnataka, India
On-site
Roles and Responsibilities: Accounts Receivable Follow-up : Contact clients via phone calls to follow up on overdue accounts, outstanding invoices, and payment status. Invoice Clarification : Discuss and clarify any discrepancies or issues related to invoices, payment terms, and billing with clients. Payment Negotiation : Negotiate payment plans with clients and assist them in understanding their obligations, offering solutions where applicable to secure payments. Client Communication : Establish and maintain positive relationships with clients while ensuring that payment terms and schedules are adhered to. Payment Reminders : Place reminder calls and communicate to clients regarding their outstanding balances, ensuring timely payments to avoid further escalation. Documentation and Reporting : Accurately record all conversations, actions taken, payment commitments, and promises in the system for future reference and reporting. Escalation Handling : Escalate unresolved issues or disputes to the appropriate department (e.g., collections, billing, or management) when necessary. Dispute Resolution : Address any disputes or concerns regarding billing or payment, working to resolve them swiftly and professionally. Compliance : Ensure all AR calling activities comply with company policies, procedures, and legal regulations, maintaining professionalism during calls. Data Maintenance : Keep client records up-to-date, ensuring that payment statuses and customer communication are accurately logged. Collaboration with Internal Teams : Collaborate with the finance, accounting, and billing departments to obtain necessary details or documents required for client follow-up. Customer Service : Provide excellent customer service to clients, answering their questions and concerns with clarity, empathy, and professionalism. Skills and Qualifications: Excellent Communication Skills : Strong verbal communication skills to effectively handle conversations with clients and explain payment details clearly. Persuasion & Negotiation : Ability to diplomatically negotiate with clients to ensure timely payments while maintaining positive client relationships. Problem-Solving : Ability to resolve disputes and concerns professionally, finding solutions that satisfy both the company and the client. Attention to Detail : Ability to accurately document payment statuses, agreements, and conversations in the system. Time Management : Ability to manage multiple clients and calls simultaneously, following up on multiple accounts while meeting KPIs and deadlines. Customer-Oriented : Professional demeanor and customer-oriented approach in managing both delicate and routine payment issues. Familiarity with AR Systems : Experience working with Accounts Receivable or CRM systems (e.g., SAP, Oracle, Salesforce) to manage calls, payments, and client data. Team Collaboration : Ability to work effectively with other team members, departments, and management to ensure smooth operations. Multitasking : Capability to handle multiple calls and responsibilities at once while ensuring efficiency and accuracy. Adaptability : Ability to work in a fast-paced, target-driven environment while adapting to changes in client needs, systems, or processes. Knowledge of Billing and Payment Terms : Understanding of common billing and payment cycles, as well as typical accounts receivable processes.
Posted 3 weeks ago
1.0 - 3.0 years
0 - 3 Lacs
Bengaluru, Karnataka, India
On-site
Roles and Responsibilities Provide exceptional customer support to clients through phone calls Handle customer queries related to products/services offered by Accenture. Resolve issues promptly and efficiently while maintaining a high level of professionalism. Collaborate with internal teams to resolve complex customer complaints. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment (International Voice Process). Excellent communication skills with ability to handle international customers effectively. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work in rotational shifts including night shifts (if required). Graduation from any stream with good English language proficiency.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Job Description Requires ability to work to high standards of quality in performing corporate renewal reviews of Know Your Customer (KYC) due diligence Understand client policy and procedures and how to apply Understanding information documentation requirements for corporate structures in KYC context/ evidence requirements In depth knowledge of corporate structures i.e. privately owned or public companies, trusts and partnerships Proactive review and follow-up on referrals and queries Ability to determine needs for escalation to Subject Matter Coach (SMC)/Subject Matter Expert (SME) or to client Manage caseload throughout end to end process in timely manner Monitor actual performance to plan and make decisions to ensure business objectives are maintained Source data from a number of sources/systems and accurately transfer to primary system
Posted 3 weeks ago
1.0 - 5.0 years
0 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Roles and Responsibilities Provide exceptional customer support to clients through phone calls Handle customer queries related to products/services offered by Accenture. Resolve issues promptly and efficiently while maintaining a high level of professionalism. Collaborate with internal teams to resolve complex customer complaints. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment (International Voice Process). Excellent communication skills with ability to handle international customers effectively. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work in rotational shifts including night shifts (if required). Graduation from any stream with good English language proficiency.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Roles and Responsibilities Provide exceptional customer support to clients through phone calls Handle customer queries related to products/services offered by Accenture. Resolve issues promptly and efficiently while maintaining a high level of professionalism. Collaborate with internal teams to resolve complex customer complaints. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment (International Voice Process). Excellent communication skills with ability to handle international customers effectively. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work in rotational shifts including night shifts (if required). Graduation from any stream with good English language proficiency.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Roles and Responsibilities Provide exceptional customer support to clients through phone calls Handle customer queries related to products/services offered by Accenture. Resolve issues promptly and efficiently while maintaining a high level of professionalism. Collaborate with internal teams to resolve complex customer complaints. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment (International Voice Process). Excellent communication skills with ability to handle international customers effectively. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work in rotational shifts including night shifts (if required). Graduation from any stream with good English language proficiency.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Roles and Responsibilities Provide exceptional customer support to clients through phone calls Handle customer queries related to products/services offered by Accenture. Resolve issues promptly and efficiently while maintaining a high level of professionalism. Collaborate with internal teams to resolve complex customer complaints. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment (International Voice Process). Excellent communication skills with ability to handle international customers effectively. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work in rotational shifts including night shifts (if required). Graduation from any stream with good English language proficiency.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Roles and Responsibilities Provide exceptional customer support to clients through phone calls Handle customer queries related to products/services offered by Accenture. Resolve issues promptly and efficiently while maintaining a high level of professionalism. Collaborate with internal teams to resolve complex customer complaints. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment (International Voice Process). Excellent communication skills with ability to handle international customers effectively. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work in rotational shifts including night shifts (if required). Graduation from any stream with good English language proficiency.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Roles and Responsibilities Provide exceptional customer support to clients through phone calls Handle customer queries related to products/services offered by Accenture. Resolve issues promptly and efficiently while maintaining a high level of professionalism. Collaborate with internal teams to resolve complex customer complaints. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment (International Voice Process). Excellent communication skills with ability to handle international customers effectively. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work in rotational shifts including night shifts (if required). Graduation from any stream with good English language proficiency.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 4 Lacs
Remote, , India
On-site
Roles and Responsibilities Provide exceptional customer support to clients through phone calls Handle customer queries related to products/services offered by Accenture. Resolve issues promptly and efficiently while maintaining a high level of professionalism. Collaborate with internal teams to resolve complex customer complaints. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment (International Voice Process). Excellent communication skills with ability to handle international customers effectively. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work in rotational shifts including night shifts (if required). Graduation from any stream with good English language proficiency.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 4 Lacs
Remote, , India
On-site
Roles and Responsibilities: Data Entry & Documentation : Accurately input and update data into the system as per client requirements. Ensure correct documentation and record-keeping. Email Support : Provide support via email, addressing customer inquiries, resolving issues, and providing information about products/services. Ticketing System Management : Handle customer queries, concerns, and requests through a ticketing or CRM system, ensuring timely and accurate resolution. Content Moderation : Review and moderate content, ensuring it complies with company policies and guidelines. Back-office Operations : Assist with back-end processes like data validation, processing forms, verifying customer information, and reporting. Quality Control : Ensure that all data entered or processed is accurate, consistent, and meets established standards. Reporting & Analysis : Assist in generating reports, analyzing data, and identifying trends to improve processes. Customer Interaction : Communicate with customers via emails, chat platforms, or other non-voice channels to resolve issues or answer queries. Maintain Confidentiality : Safeguard customer data and ensure confidentiality of sensitive information. Collaborate with Team : Work effectively in a team environment, collaborating with colleagues and cross-functional departments to achieve team goals. Follow SOPs : Adhere to Standard Operating Procedures (SOPs) and ensure processes are followed accurately. Quality and Performance Metrics : Maintain high standards of quality, meeting or exceeding key performance indicators (KPIs) and targets set by the company. Skills and Qualifications: Excellent Written Communication : Strong command over written language, with clarity and conciseness. Attention to Detail : Strong attention to detail to ensure accurate data entry, reporting, and content moderation. Basic Computer Skills : Proficient in using MS Office (Word, Excel, Outlook) and working with CRM or data entry systems. Time Management : Ability to manage multiple tasks efficiently and meet deadlines. Problem-Solving Abilities : Ability to analyze and resolve issues using available resources and methods. Customer-Centric Mindset : Strong focus on customer satisfaction and delivering high-quality service. Team Player : Ability to work effectively within a team and collaborate across departments.
Posted 3 weeks ago
15.0 - 24.0 years
1 - 1 Lacs
Punjab
Work from Office
The role of a General Manager (GM) of Maintenance for both electrical and mechanical systems in a small-scale steel industry is vital in overseeing the entire maintenance department. Their responsibilities include planning, organizing, and managing the upkeep of machinery and electrical systems to ensure maximum efficiency, minimum downtime, and adherence to safety standards. Heres a detailed breakdown of the key duties for this position: 1. Key Responsibilities: 1.1. Strategic Planning and Management: Maintenance Strategy Development: Develop and implement a comprehensive maintenance plan for both electrical and mechanical systems, which includes preventive, predictive, and corrective maintenance. Budgeting: Manage the maintenance budget for parts, tools, labor, and external services while optimizing costs and ensuring equipment uptime. Spare Parts Management: Ensure the availability of critical spare parts and inventory management systems to reduce downtime during breakdowns. Compliance & Safety: Ensure that all maintenance activities are conducted in compliance with industry standards, safety regulations (such as OSHA), and company policies. Training and Development: Train maintenance staff on safety protocols, equipment handling, and troubleshooting techniques. 1.2. Electrical Maintenance Oversight: Power Supply Management: Oversee the maintenance of transformers, generators, electrical panels, circuit breakers, and power distribution systems. PLC and Automation Systems: Ensure regular checks and maintenance of Programmable Logic Controllers (PLCs) and other automation systems used in steel production. Energy Efficiency: Lead initiatives to optimize energy consumption, including the installation of energy-efficient systems or equipment. Electrical Safety: Enforce electrical safety standards, including grounding, insulation, and proper cabling to prevent electrical hazards. 1.3. Mechanical Maintenance Oversight: Equipment Maintenance: Oversee the preventive and corrective maintenance of mechanical equipment such as conveyors, furnaces, rolling mills, crushers, and presses. Hydraulics and Pneumatics: Manage the upkeep of hydraulic and pneumatic systems to ensure they operate efficiently and safely. Vibration Analysis and Lubrication Management: Monitor rotating machinery (motors, pumps, etc.) using vibration analysis and ensure proper lubrication schedules. Mechanical Failure Analysis: Supervise the analysis of mechanical breakdowns to determine the root cause and take corrective measures to prevent recurrence. 1.4. Performance Monitoring and Improvement: KPI Tracking: Develop Key Performance Indicators (KPIs) for maintenance activities (e.g., mean time to repair, mean time between failures) and track performance. Downtime Analysis: Investigate causes of downtime and implement solutions to reduce the frequency and duration of unplanned shutdowns. Continuous Improvement: Promote a culture of continuous improvement by identifying areas for enhancement in maintenance processes, utilizing lean maintenance techniques. 2. Skills and Qualifications Required: Technical Expertise: In-depth knowledge of both mechanical and electrical systems used in the steel industry, including automation, control systems, motors, transformers, furnaces, and rolling mills. Leadership Skills: Strong leadership and management skills to lead the maintenance team and coordinate between different departments. Problem-Solving Abilities: Excellent troubleshooting and analytical skills to diagnose equipment issues quickly and efficiently. Project Management: Ability to manage maintenance projects, upgrades, and installations while ensuring minimum disruption to production. Experience: Typically requires 10-15 years of experience in maintenance roles, with at least 5 years in a managerial capacity in the steel or heavy manufacturing industry. Certifications: Certifications in maintenance management, electrical safety, or mechanical maintenance can be beneficial. 3. Daily Tasks and Routines: Review daily maintenance reports and production logs to identify potential issues. Conduct regular meetings with maintenance teams to assign tasks, review progress, and resolve issues. Oversee ongoing maintenance projects, including shutdown maintenance schedules. Liaise with production, engineering, and procurement teams to coordinate maintenance activities. Ensure the implementation of safety protocols and environmental regulations during maintenance operations. 4. Challenges: Minimizing Downtime: Balancing the need for continuous production with planned maintenance, while minimizing downtime is one of the biggest challenges. Aging Equipment: Managing aging equipment that might require more frequent repairs or upgrades. Resource Management: Optimizing the use of human resources, spare parts, and tools to maintain a balance between cost and operational efficiency. 5. Preventive and Predictive Maintenance Programs: Preventive Maintenance: Establish regular check-ups, servicing, cleaning, and adjustments to keep equipment in optimal working condition. Predictive Maintenance: Utilize condition-based monitoring techniques like vibration analysis, thermal imaging, and oil analysis to detect potential issues before failure.
Posted 3 weeks ago
5.0 - 10.0 years
4 - 4 Lacs
Haldia, West Bengal
Work from Office
Job description: -Oversee daily operations across all departments: battery collection, crushing, lead smelting, plastic & acid separation, and waste management. -Monitor production metrics (output, downtime, energy use) and implement improvements. -Ensure optimal resource utilization and efficiency of recycling processes. -Enforce strict occupational health and safety standards (e.g., PPE use, lead exposure control). -Ensure compliance with local & international environmental regulations (e.g., Hazardous Waste Rules, EPA, CPCB/SPCB standards). -Supervise the safe storage, treatment, and disposal of lead, sulfuric acid, and other hazardous waste. -Implement Emergency Response Plans for incidents such as acid spills or lead contamination. -Maintain up-to-date documentation for audits and inspections. -Coordinate with environmental agencies for licenses, permits, and reporting. -Ensure compliance with the Batteries (Management and Handling) Rules, Hazardous Waste Management Rules, Local labor and factory laws, etc. -Ensure that recovered lead, plastic, and other byproducts meet industry and customer quality standards. -Work with technical teams to improve smelting efficiency, reduce emissions, and enhance recovery rates. -Oversee maintenance schedules for plant machinery to minimize downtime. -Supervise, train, and develop production and technical staff. -Maintain good labor relations and workforce discipline. -Manage input (used batteries) and output (lead ingots, plastic chips, etc.) inventories. -Coordinate for procurement and logistics for raw material sourcing and product dispatch. -Ensure safe handling, transportation, and storage of hazardous materials. -Report key metrics and incidents to senior management. -Provide data for sustainability and ESG (Environmental, Social, Governance) reporting. -Coordinate with stakeholders such as vendors, regulatory agencies, and community bodies.
Posted 1 month ago
10.0 - 17.0 years
35 - 55 Lacs
Hyderabad
Hybrid
Hi Greetings of the Season!!! We are Scouting for Engineering Manager, Mobile associated with a IT Service & IT consulting Company. Key Responsibilities: Lead and manage a team of mobile engineers, fostering a collaborative environment that encourages innovation and high-quality work. Oversee the end-to-end development process of mobile applications, ensuring delivery meets timelines, budgets, and quality standards. Work closely with product managers to define mobile product vision and ensure alignment with overall business goals and user needs. Guide the technical direction for mobile projects, ensuring best practices in architecture, coding standards, and development processes. Collaborate with cross-functional teams, including design, QA, and backend engineering, to build cohesive and scalable mobile experiences. Mentor and support team members in their professional growth and promote a culture of continuous learning. Monitor industry trends and emerging technologies in mobile development to incorporate new tools and approaches into our workflow. Participate in strategic decision-making regarding mobile technologies and tools to enhance product capabilities We are looking for individuals who are not just skilled but also demonstrate energy, values, and a firm commitment to the goals of the client. Skills we're looking for in this person: Proven experience as an Engineering Manager or similar leadership role in mobile software development. Strong technical background in mobile technologies, including proficiency in iOS, Android, and cross-platform frameworks. Exceptional leadership and team management skills, capable of inspiring and developing talent. Demonstrated ability to deliver high-quality mobile applications that offer excellent user experiences. Strong analytical and problem-solving abilities with a focus on performance and scalability Excellent communication skills, enabling effective collaboration with a diverse range of stakeholders A genuine interest in sports or the sports industry, with a passion for creating impactful experiences for fans. If you're looking for an opportunity to innovate in mobile technology and elevate fan experiences while being part of a passionate team, we would love to hear from you! Best Regards Mappy Resources.
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Position: Field Sales Executive- Edible oil, Ground nut oil, Food oil Job Location: Ahmedabad, Surat, Vadodara Experience-1-3 yrs Qualification: Graduate Salary: upto 25 K p.m. Joining: immediately Industry: Food Oil, Ground nut oil, Edible oil Job Overview We are seeking a motivated and dynamic Field Sales Executive to join our team at Tesk Training Consultancy. This junior-level, full-time position is based out of Ahmedabad, Surat, and Vadodara. The ideal candidate should bring 1 to 3 years of work experience within the sales domain, particularly in the food oil and edible oil sector. The role offers an exciting opportunity to grow and make significant contributions to our team. Qualifications and Skills Proficiency in the food oil industry, specifically with edible oil and groundnut oil (Mandatory skill). Proven field sales experience, showcasing the ability to manage and grow accounts efficiently. Strong B2B sales capabilities, with knowledge of building long-term partnerships and understanding client needs. Effective territory management skills to maximize market reach and drive sales performance. Excellent negotiation skills that help in successfully closing deals and driving revenue growth. Profound ability in lead generation to identify and secure new business opportunities. Excellent communication skills to facilitate clear relations with clients and team members. Strong problem-solving abilities with a proactive approach to customer service and conflict resolution. Roles and Responsibilities Conduct field visits to potential clients to promote and sell food oil products within assigned territories. Develop and maintain strong, long-lasting relationships with clients to understand their requirements and provide solutions. Implement effective sales strategies to meet and exceed sales targets in the food oil sector. Identify new markets and client needs to explore business opportunities and enhance market penetration. Negotiate sales contracts with clients, ensuring mutual satisfaction and benefit. Stay updated with industry trends, competition activities, and market conditions to provide valuable feedback to management. Prepare and present sales reports that analyze performance and identify areas for improvement. Collaborate with the marketing team to align sales initiatives with promotional campaigns.
Posted 1 month ago
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