Posted:1 day ago|
Platform:
On-site
Full Time
A Customer Service Representative is the primary point of contact for customers, providing support, resolving issues, and ensuring customer satisfaction.
Key Responsibilities
Respond to Customer Inquiries: Address customer questions, concerns, and complaints via phone, email, or chat.
Resolve Issues: Troubleshoot problems, provide solutions, and escalate complex issues when necessary.Provide Product/Service Information: Offer detailed information about products or services, helping customers make informed decisions.Process Orders and Returns: Handle customer orders, returns, and exchanges efficiently.Maintain Customer Records: Update customer information, tracking interactions and feedback.Collaborate with Teams: Work with internal teams, such as sales and technical support, to resolve customer issues.
Job Type: Full-time
Pay: ₹15,000.00 per month
Work Location: In person
gekinformation
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