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Customer Support Executive Voice, Chat & Email Process-WFH

Customer Support Executive Voice, Chat & Email Process-WFH

Risebird

0 - 2 years

1 - 3 Lacs

noida

Posted:19 hours ago| Platform:

Apply

Skills Required

customer service email support non voice chat process

Work Mode

Remote

Job Type

Full Time

Job Description

We are hiring any graduates urgently for leading MNCs -WFH mode.

Customer Support Executive Voice, Chat & Email Process

Location:REMOTE

Job Type:

About the Role

urgently hiring Graduate candidates

Key Responsibilities

Handle
inbound and outbound customer interactions
via
voice calls, live chat, and email
professionally.
Respond to customer inquiries, complaints, and service requests accurately and in a timely manner.
Resolve issues proactively and escalate unresolved cases to relevant teams.
Maintain
high levels of customer satisfaction
and adherence to process guidelines.
Record and document all customer interactions in the CRM system accurately.
Collaborate with team members to meet performance targets and enhance customer experience.

Who Can Apply

Graduates
from any discipline.
Freshers and candidates with
01 years experience
in customer service, voice, or non-voice processes are welcome.

Required Skills

Excellent
spoken and written English communication skills
.
Strong problem-solving and
customer-centric mindset
.
Ability to handle multiple tasks and work under pressure.
Basic computer and CRM tool familiarity.

What We Offer

Attractive salary
(as per industry standards)
Performance incentives and growth opportunities
Professional training and development
Friendly and collaborative work environment

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