Posted:23 hours ago|
Platform:
Remote
Full Time
Company: Infozy Media Private Limited
Location: Indore | On-site
Provide technical support via voice and chat for domestic and international clients.
Handle customer and client queries with professionalism.
Assist with business registration services and client onboarding.
Raise tickets and ensure timely updates.
Gather required information and follow up to ensure customer satisfaction.
Provide timely resolutions and continuous support.
Maintain and enhance the company’s reputation as a provider of excellent customer support throughout sales and after-sales processes.
Familiarity with remote desktop applications (AnyDesk, TeamViewer, UltraViewer).
Experience as a Customer Support Specialist or similar role is an advantage.
Understanding of CRM systems and help desk software.
Knowledge of digital marketing, mobile marketing, and IT industry will be a plus.
Excellent communication and problem-solving skills.
Multi-tasking abilities.
Patience when handling tough cases.
B.Sc / B.Tech / any Graduate (any specialization welcome).
Freshers are encouraged to apply – training will be provided.
Ability to learn quickly and handle technical/client queries
Excellent verbal and written communication skills
Apply directly at hr@infozy.in
Vaishnavi
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