Posted:12 hours ago|
Platform:
On-site
Full Time
Role Overview: As a Category Associate, you’ll handle voice support, email follow-ups, and chat-based communication with educators and internal teams. Your role is crucial in maintaining high-quality operational standards and timely coordination. Key Skills: Cold Calling & Voice Support Email & Chat Communication Customer Interaction & Follow-up Basic CRM/Excel familiarity Strong Verbal & Written Communication Skills Who Can Apply: Candidates with 1–2 years of experience in voice process/BPO/support roles Must be comfortable with high-volume calls and chats Fluent in English and Hindi Ready to work onsite (6 days a week)
Unacademy
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