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Customer Support Executive

2 - 3 years

1 - 2 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities 1. Registration of samples in LIMS software (Typing speed & MS office knowledge required) 2. Taking print outs of Allotment & CA 3. Submit hard copies of allotments & contract agreement to respective department along with samples 4. Masking & labeling the samples 5. Preparation of proforma invoices & Acknowledgements in LIMS 6. Convert all proforma invoices & Acknowledgements in pdf format from LIMS, save in one folder & send soft copies to respective customer immediately after registration 7. If any reply recd. from customer, same to be forwarded to concern team or revert to customer directly 8. Update the daily sample tracker on daily basis 9. Download test reports from LIMS, make changes in word file as per QA report & pdf file to be sent to customer by email Preferred candidate profile

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