Customer Support Executive

2 - 31 years

1 - 2 Lacs

Posted:2 days ago| Platform: Apna logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Customer Service ExecutivePosition Overview: We are looking for a proactive and customer-friendly Customer Service Executive to join our team. The role involves handling customer interactions, collecting gadgets from customers (both in-office and on-field), updating job details in our application, and supporting basic sales and marketing activities. Key Responsibilities:Collect and receive gadgets from customers at the office and during field visits. Record customer and device details accurately in the company’s application. Communicate clearly with customers regarding service status, timelines, and requirements. Provide excellent customer support and maintain a positive customer experience. Assist in basic sales activities such as promoting services and explaining offerings. Support marketing tasks including sharing updates, collecting feedback, and representing the brand professionally. Coordinate with the technical team for smooth job processing and timely delivery. Maintain proper documentation of inbound devices and customer interactions. Requirements:Good communication and customer-handling skills. Basic knowledge of mobile phones and gadgets (preferred but not mandatory). Ability to work on-field when required. Basic computer and mobile app usage skills. Positive attitude, punctuality, and willingness to learn.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You