Job Title: Customer Support Executive - Location: Bangalore (On-site) - Job Type: Full-Time | Rotational Shifts (if applicable) - Experience: 0–5 years - Qualification: Graduate (any stream) - Languages: Regional language (fluent) + Basic English + Basic Hindi Job Description: We are hiring Customer Support Executives who can communicate effectively with customers, understand their concerns, and provide timely assistance. The ideal candidate will possess patience, good listening skills, and fluency in the regional language along with basic English and Hindi to ensure smooth communication across a diverse customer base. Key Responsibilities: Handle incoming customer queries via phone, email, or chat Provide accurate, valid, and complete information by using the right tools and resources Resolve product or service-related issues promptly and professionally Escalate unresolved issues to the appropriate internal teams when necessary Keep records of customer interactions and update system databases Maintain a positive, empathetic, and professional attitude toward customers at all times Requirements: Must be a Graduate in any stream 0 to 5 years of experience in customer support or related roles (Freshers are welcome) Full proficiency in regional language (Kannada, Tamil, or Telugu) Basic communication in English and Hindi Excellent listening and problem-solving skills Good computer literacy and typing speed Ability to remain calm and patient in stressful situations

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Customer Support Executive