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RAD GLOBAL
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Customer Support Executive

Customer Support Executive

RAD GLOBAL

2 years

0 Lacs

jaipur rajasthan india

Posted:2 weeks ago| Platform:

Apply

Skills Required

support communication

Work Mode

On-site

Job Type

Full Time

Job Description

Location:

About Us:

We manage two e-commerce websites – Awnopy

Role Overview:

We are looking for a Customer Support Executive

Key Responsibilities:

Handle inbound customer calls and inquiries related to orders and product requirements.
Understand customer needs and pitch suitable product options, especially customized solutions for Awnopy.
Assist customers throughout the purchase process, from inquiry to order confirmation.
Provide post-sales support including order updates, issue resolution, and after-sales service.
Coordinate with internal teams to ensure timely and accurate responses to customers.
Maintain customer satisfaction through prompt, clear, and professional communication.

Requirements:

Education: Diploma or any Graduate.
Experience: Fresher to 2 years in customer support, telesales, or related field.
Excellent communication skills
(mandatory).
Ability to build rapport with customers and handle queries patiently.
Flexible to work in both office shifts (9:00 AM – 6:00 PM and 11:00 AM – 8:00 PM).

What We Offer:

Opportunity to work with fast-growing e-commerce brands.
Exposure to both direct website sales and leading online marketplaces.
A supportive team environment with growth opportunities.

To Apply:

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