Customer Support Executive

0 - 1 years

0 - 2 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Handle customer queries and requests during incoming calls.

  • Upsell banking products such as:

  • Debit/Credit card upgrades

  • EMI conversions on credit card dues

  • Top-ups on existing loans (Home/Personal)

  • Insurance offerings

Job Details:

  • Work Type: Work from Office only

  • Shifts: 9 hours/day; 6 days/week with rotational weekly offs

  • Male: 24x7 rotational shifts

  • Female: Between 7:00 AM 7:00 PM only

  • Dress Code:

  • Mon to Fri Formals

  • Sat & Sun Semi-casuals

Candidate Requirements:

  • Excellent communication skills in English & Hindi (Mandatory)

  • Additional regional languages are a plus

  • No MTI or basic understanding Clear and fluent speech essential

  • Freshers and experienced candidates welcome

Key attributes:

  • Eagerness to learn

  • Strong customer orientation

  • Active listening and response skills

  • Positive attitude and ability to work under pressure

  • Excellent interpersonal skills

Salary: Starting from 21,000 to 23000 + Attractive Incentives + Insurance Benefits (ESIC/Mediclaim)

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