Customer Support Executive

Dear Candidates, We are excited to announce an opening at QubeKonnect for the position of Customer Support Executive (Voice & Chat Support). If you’re looking to start or grow your career in customer service with a dynamic and growing company, we’d love to hear from you. Position: Customer Support Executive Company: QubeKonnect Location: Remote Job Type: Full-Time Experience Required: 0–2 years Shift: Rotational (including weekends & night shifts) Languages: English & Hindi (knowledge of regional languages is a plus) Laptop and internet connection are required compulsory. About the Role: As a Customer Support Executive, you will be responsible for providing high-quality assistance to our customers through both voice and chat channels. Your role is key in ensuring a smooth and satisfactory experience for every customer you interact with. Key Responsibilities: Voice Support: Handle incoming and outgoing calls professionally. Assist customers with account-related queries and general support. Build rapport and ensure effective communication with each caller. Chat Support: Respond to customer messages promptly and clearly. Resolve basic technical issues and guide users through services. Handle multiple chats simultaneously while maintaining accuracy. Other Duties: Log all interactions into the system accurately. Escalate complex issues to the relevant department. Meet daily productivity and quality targets. Candidate Requirements: Minimum qualification: 12th Pass or Graduate. Good communication skills – spoken and written. Fast typing skills and ability to multitask. Prior BPO/Customer Support experience is a plus. Comfortable working in rotational shifts, including nights and weekends. Salary & Incentives: Competitive base salary. Attractive performance-based incentives. Monthly bonuses for top performers. Paid training and career development opportunities. Positive, team-oriented work culture. How to Apply: To apply, please send your updated resume to- shree.hr@qubekonnect.com Use the subject line: Application for Customer Support Executive – QubeKonnect We look forward to welcoming motivated and customer-focused individuals to our growing team. Best regards, Shree HR Team – QubeKonnect shree.hr@qubekonnect.com | +91 9172293902