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Prachi Digital Publication
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Customer Support Executive

Customer Support Executive

Prachi Digital Publication

0 - 2 years

0 Lacs

Meerut Uttar Pradesh India

Posted:3 weeks ago| Platform:

Apply

Skills Required

support service communication software

Work Mode

On-site

Job Type

Full Time

Job Description

Position OverviewWe are seeking a dedicated and enthusiastic

Customer Support Executive

to join our dynamic team in

Meerut

. This is an excellent opportunity for individuals looking to kickstart their career in customer service and support. As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and enhancing the overall customer experience. With an annual salary of

1,50,000

, this full-time position offers a chance to develop your skills in a supportive environment.Key ResponsibilitiesAs a Customer Support Executive, your primary responsibilities will include:

Managing customer inquiries through inbound and outbound calls to provide timely and effective support.
Assisting customers with their queries related to products and services, ensuring a high level of customer satisfaction.
Collaborating with the sales team to provide sales support and facilitate smooth transactions.
Documenting customer interactions and feedback to improve service delivery and operational efficiency.
Identifying and escalating complex issues to the appropriate departments for resolution.
Maintaining a positive and professional demeanor while interacting with customers.

Qualifications

The ideal candidate for the Customer Support Executive position will possess the following qualifications:

A minimum of 0 to 2 years of experience in customer support or a related field.
Strong communication skills, both verbal and written, with a focus on customer engagement.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Proficiency in using customer support software and tools.
A positive attitude and a passion for helping others.
Willingness to work on-site during day shifts .

If you are a motivated individual looking to grow your career in customer support, we encourage you to apply for this exciting opportunity. Join us in delivering exceptional service and making a difference in our customers' lives!
This job is provided by Shine.com

More Jobs at Prachi Digital Publication

Customer Support Executive

Meerut, Uttar Pradesh, India

Experience: Not specified

Salary: Not disclosed

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Customer Support Executive