Job description Position: - Customer Support Executive Company: - Tulsyan Retail Pvt Ltd Brand Name: - Peach Mode Location: - Andheri East Core responsibilities: • Answer incoming calls from customers and respond to their inquiries and complaints in a professional manner. • Provide accurate and complete information to customers by using the right tools, processes, and procedures. • Resolve customer issues in a timely manner to ensure customer satisfaction. • Handle customer complaints with empathy and provide appropriate solutions to their concerns. • Maintain a high level of professionalism at all times. • Attend training sessions and team meetings to enhance skills and knowledge. • Update customer information in the database as needed

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Customer Support Executive