Posted:1 week ago|
Platform:
On-site
Full Time
Doctor Engagement & Telecalling Coordinator
Location: Bengaluru | Department: Digital Doctor Engagement
Role Summary
Ovum Hospitals is seeking a Doctor Engagement & Telecalling Coordinator to support our digital doctor engagement program and drive patient referrals from physicians across the Bengaluru periphery. The role involves managing doctor queries, coordinating follow-ups, and ensuring smooth referral conversions through clear communication and effective lead tracking.
Key Responsibilities
· Make outbound calls and handle inbound queries from physicians.
· Explain Ovum’s services across Gynaecology, Maternity, IVF, Paediatrics, and Neonatology in a clear and empathetic manner.
· Coordinate with internal sales and hospital teams to drive referral follow-ups and closures.
· Track all leads and interactions through a central ticketing/CRM system.
· Maintain accurate documentation and generate basic weekly reports.
Skills & Requirements
· Excellent communication (spoken + listening) and relationship-building skills.
· Basic understanding of women & child health, fertility treatments, and neonatology (training will be provided).
· Comfortable using digital tools such as CRM or ticketing platforms.
· Organized, proactive, and detail-oriented.
· 1–3 years of experience in telecalling, hospital coordination, medical sales, or similar roles preferred.
Job Types: Full-time, Permanent
Pay: ₹11,895.69 - ₹29,246.16 per month
Benefits:
Work Location: In person
Ovum Hospitals
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